Review of Vivid Doors


Rated 1 out of 5 stars

Awful establishment

This has been one of the worst customer service experiences I’ve ever dealt with. The complete lack of integrity is shocking. I was given delivery estimates that were clearly misleading, and not once was I proactively informed about delays. Instead, I’ve been left chasing for answers the entire time.

What’s even worse is the total disregard for customers once they have your money. Emails are simply ignored — I’ve now been waiting over 7 days without a single response. No update, no explanation, nothing. It’s beyond unprofessional.

It genuinely feels like you are told whatever suits them at the time, regardless of whether it’s true or not. The lack of honesty and accountability is unacceptable.

If you value your time, money, or sanity, stay well away. I would never use this company again and would strongly warn others to do the same.

24 March 2026
Unprompted review