Beware of Hidden Costs and Manual Data Limits
Beware of hidden costs. I was charged 80€ for a 15€ offer because of a manual activation requirement for internet limits that wasn't made clear at the time of purchase. Using 'terms and conditions' to justify poor communication is not a good way to build trust with customers
15 September 2025
Reply from Youfone
Dear Hamrouni,
Thanks for your message!
We always advise our customers to add a dataceiling for any unforeseen costs. Not only on our website but also in the many e-mails we send our customers.
Kind regards, Jake