I had a package stuck at Thai customs…
I had a package stuck at Thai customs for over a month.It was a very sentimental item, and I could not afford to have it lost or “misplaced”.
I tried and tried multiple times to get things sorted via UPS, and each and every time, they were unable to resolve the issue. I found Docshipper through Google and reviews, and they managed to clear my package in under 12 hours! A massive shout out to both Yanis H, and Joshua S. if it wasn’t for these guys, who knows where my package would be now.
These guys are extremely professional, and will make sure they deliver on what they say, in record breaking time. The package was due to be delivered on Monday, and today, as I type this, it’s Saturday and it’s already been received by the recipient. I can’t speak highly enough of this service and these 2 guys, Yanis and Joshua are an asset to the company. Thanks again Guys, cheers
Reply from DocShipper Group
Hi Frank,
Thank you so much for taking the time to share your experience — it truly means a lot to us.
We know how stressful customs issues can be, especially when the shipment has personal value. We’re really glad Yanis and Joshua were able to step in, unblock the situation quickly, and get your package delivered safely — that’s exactly the level of responsiveness and commitment we aim for at DocShipper.
Your kind words about their professionalism and speed will definitely be shared with them (they’ll be thrilled!).
Thanks again for trusting DocShipper, and don’t hesitate to reach out if you ever need support with shipping or customs in the future.
Warm regards,
The DocShipper Team 🚀