If there were negative stars I’d give…
If there were negative stars I’d give them that.
I ordered over $800 USD worth of SkinCeuticals products. Not only was there a massive delay in sending the package but I had also asked for the purchase to be cancelled. Both their phone numbers are disconnected, they don’t respond to Facebook or Instagram messages and I’ve emailed them every day with no response. I want to return their products asap but no one is getting back to me.
Terrible customer service. They need to be held accountable for their actions. Do not order from their website!
31 January 2026
Unprompted review