Review of Auto-Onderdelen24 - Netherlands


Rated 3 out of 5 stars

Ordered a part which was on stock

Ordered a part which was on stock. Parcel notification send quite quickly but package is not delivered at DPD. Waiting already for 2 days. Also the live chat and support is terrible. Please do not order here. Changed the rating. Professionally picked up after my complaint and solved.

29 January 2026
Unprompted review

Reply from Auto-Onderdelen24 - Netherlands

Hello Jaap van den Corput!
Thank you for updating your review and for sharing both parts of your experience.
We’re sorry for the initial delivery delay and the frustration it caused, particularly regarding the courier updates and support availability. At the same time, we appreciate you acknowledging that the matter was handled professionally after your complaint and that a solution was provided.
Your feedback is important to us and helps us improve both our delivery coordination and customer support. We hope your next experience will be smoother, and we remain at your disposal should you need any further assistance.
Best regards,
Auto-onderdelen24 Team