Terrible. Please avoid this company. We rented 4 cars on our Australia / New Zealand. All were brilliant apart from Snap rentals. When the car appeared it was damaged on all sides - scarily so. No other cars available. We explained we were worried about it being roadworthy. It had over 200k on the clock. Then when driving a strange noise started - the windscreen wiper had been taped on and the tape had come loose. No way this was road worthy. We tried to contact during the rental. No response. Tried after - very poor customer response. Takes a lot for us to write a bad review as we wanted to give them a chance to respond. They basically said if we had told them about the windscreen wiper they could have sorted. Who knows to check if it is taped together with sticky tape? Not a great experience. So many other fabulous companies to use. Not this one