Not all gyms are equal.
New to puregym. Pricing options seem good. Easy to join and useful app. Disappointed that the gym I wanted to join was 1. Not a part of the Black Friday no joining fee promotion. 2. It did not offer the ability to visit before joining without paying an expensive day pass.
Reply from PureGym UK
Hi- Thank you for your feedback! We’re so glad to hear you found everything easy to process—that’s exactly what we aim for. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym! We are sorry to learn you were unable to take advantage of the promotion running. All the details of these exclusions can be found in our Terms & Conditions.
Tours of the gym can be taken before signing up. We advise going to the gym between the hours of 9am-5pm Monday- Friday when staff are more likely to be around and able to assist. You just need to press the assistance buzzer on the Easy Access doors and a member of the team will be happy to help as soon as they can. However, if you were aiming to use the equipment during this visit, a Day Pass would need to be purchased. We welcome you to the PureGym Community and look forward to supporting your health and fitness journey! Thanks, PureGym