Dear Vinko,

Thank you for reaching out and for sharing your experience, your feedback is truly valuable to us.

We’re pleased to inform you that your query has been successfully resolved. At Catawiki, we’re committed to providing the right support and assistance to all our users.

Please check your email, as we’ve already sent you a detailed response there. If you don’t see it in your inbox, kindly check your spam or junk folder, as it may have ended up there.

We truly appreciate your patience and cooperation, and we hope this resolution reflects a positive customer experience with Catawiki.

Wishing you a wonderful day!