Review of AstralPool Australia


Rated 1 out of 5 stars

Astral pools / Fluidra - Don't touch with a barge pole

Bought and had installed by local pool shop company an Astral C340 filter and multiport valve to replace my old Hayward after 20 years of service - Valve is leaking out top of seal, a fault of the valve - not the fitting, so thought they would honour as a good faith repair fixing this, as yes, 2.5 yrs old - nope - Warranty is 12 months! - Why bother even having one! - Honestly! - Two long polite emails explaining situation and a phone call only to be told sorry - No - 12 months! - This company does not stand behind their products - Had I known I would have paid more for someone else's product - Don't touch this group with a barge pole

28 October 2025
Unprompted review