Hi Guy - Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve. The Member Services team can be contacted at member.services@puregym.com or through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Thanks, PureGym