**Poor Communication**

This is the second time I've had issues with this shop. First, they cancelled my order on the delivery date when I was supposed to travel the next day. Now, I ordered some products for another trip, and after four days without any updates (and it was supposed to be delivered within two business days), I called them. They informed me that one item was out of stock and that they were waiting for new stock to arrive.

I asked why they didn’t notify me or provide a note indicating that the item was out of stock. The representative responded that they are very busy and don’t have time to send notifications. He also suggested that I should call them first to check the availability of items before placing an order. I was shocked! This is incredibly unprofessional.