One star, because zero star not possible to select.

My package was delivered in the parcel machine, but upon entering the PIN code the door would not open twice and on 3rd attempt a parcel for someone else appeared, not my parcel. Customer services is hiding behind an utterly poorly trained chatbot that turns you crazy and it is extremely difficult to receive a number to call to get help from a human - and then the waiting starts. 200% disappointing and so NOT 2025...