The bank has the worse customer services ever , I’ve had problems with the bank as my accounts was closed and i followed the instructions from the bank to ensure that I provide another bank account so they can transfer my money in Norisbank to my new bank account but Norisbank has refused ti do so all they keep doing is sending useless letters telling me to be patient I have 3 kids at home to feed , and Norisbank is refusing to give me my money I contact customer care service on a daily basis but all the they do is insult me and hang up the phone . The German authorities should close down this bank they need to be aware that Norisbank is stealing customers money , I’ve report the case to the BaFin and the Association of German bank . And I am also ready to pursue a legal action against the bank the entire citizens in Germany and authorities should please be aware that Norisbank is fraud and they steal customers money