They're Terrible -- Issue with both orders placed, terrible customer service
I placed an order with them --- never shipped after weeks of waiting. I contacted them and they said they'd look into it, they never responded to me. I followed up with them again and they had no record of our first conversation. After about 6 weeks they said they would have to cancel the order and I would need to order again. Stupidly, I ordered again. They shipped most of my items and I received the package -- some of the shirts were damaged, and one shirt was just missing entirely. I contacted them about it and they said they would look into it and follow up with me to correct the issue. They never did. I finally followed up with them now and they said too much time has passed and there is nothing more they can do and offered no solution. I just replied to remind them that they never shipped my complete order, they said they would correct the damaged shirts, and I expected a fair solution. I also just initiated a charge back with my CC company because they have been absolutely terrible to deal with on multiple occasions now. I would strongly recommend taking your business elsewhere, even if the prices are more. In the end I have spent much more time and more money than expected to not even ever receive what I ordered. They suck.