The wax was removed successfully by the…
The wax was removed successfully by the Amy. However, I have had ringing in my ear ever since. I have impaired hearing in my left ear, which was the only one treated.
I will seek to get a GP appointment to establish if there has benn any damage done to the eardrum.
Reply from Earful
Thank you for your feedback and for trusting us with your care. We’re pleased to hear that Amy was able to successfully remove the ear wax.
We’re genuinely sorry to hear about the ringing in your ear and any concerns this has caused. Please rest assured that during every appointment, we carry out a visual check of the ear canal and eardrum prior to and upon completion of any treatment, as well as a hearing screen to ensure safe and effective treatment.
We would welcome the opportunity to support you further through our in-house audiology service, where a more in-depth hearing assessment can be arranged. Our team is here to help and to ensure you receive the reassurance and clarity you deserve.
Please don’t hesitate to contact us directly we’d be happy to review everything with you.