Really poor service. Never trust them with your parcel , they are pathetic. We gave them a post on recommendation of shiplify on wed , today is sat morning , we have been calling them since last 2 days , all they say is we are checking with the department , they will call you back. And there no call back. Today out of frustration we asked for an escalation path. They have no escalation path. I asked to be connected to customer care manager, or operations manager , they do not have an idea about who to escalate to.
Completely ridiculous people with no clue how to manage a shipment . I am deeply regretting agreeing to shiplify recommendation to use these clueless service. They have no idea or expertise with shipping. Better to avoid them. They cannot deliver period.