Review of Earful


Rated 3 out of 5 stars

Turned up at the centre and sat there…

Turned up at the centre and sat there for 20mins-another lady sat there and she had been waiting 30 mins.Phoned Earful and they said they would get the Audiologist to phone me.Spoke to a lady at the surgery and she told me you had not been there for months.I did go to the new venue and sa the Audiologist,he was very nice and explained everything to me.You need to make it clear to patients that you have moved especially for people who haven't been for an appointment for quite a few months.

25 April 2025
Unprompted review

Reply from Earful

Hi Brenda,
We’re really sorry about this, we try to put signs up, send reminder emails and text messages and have updated our google maps and website
But we’ll take feedback on board