This is a message to all companies who…
This is a message to all companies who send their goods to their customers with postnl.nl :
they can't meet their promises, and as a customer, you can't choose for a qualitative postal service as long as companies keep working with this kind of low cost, employee squeezing packaging depots. Stop working with postnl.nl, post.nl, postnl or dhl or dpd and thelike, they are horrible for your customers. And as they can, they are willing to pay much more at another company who watches over quality.
So, I often see drivers from postnl.nl in extreme hurry, mostly immigrants, who do their very best to deliver package after package. Again, today, I expected a driver with two packages from two different companies. Both companies chose postnl.nl. Both packages would arrive between 18 and 22 o'clock in the evening; that's already late for a driver.
I was at home, no particular traffic on the roads. They sent respectively at 15h30 and 17h20 a message that the 'delivery had failed'. Why, one may ask?
I had to pick up the first package at 6km from my home, not enormously far, but it disrupted my plans. Until then I hadn't noticed that there were two packages of which 'the delivery had failed'. I picked up the first one, to discover at home that I could ride again for the second one tomorrow morning then. That's 24km on my account, while I had to pay two times for home delivery. And this practice is not at all good for the environment neither.
Companies do all their best to produce high standard goods that are well packed before sending, and then they don't care anymore if it arrives well at its destiny or not?
Please, be good to your customers, stand for quality and be against human exploitation.