Review of PureGym UK - Saffron Walden


Rated 1 out of 5 stars

Awful staff! Awful establishment!

Started my membership here a few months ago at first it was all fine and i really enjoyed visiting the gym. However, in the past recent weeks the staff here (not all) have been getting quite rude to people within the gym causing some hostile comments around the gym. This has made me feel quite uncomfortable and made my gym journey quite awkward. This is not the case with all staff members just the one with the blond bob and fringe and the ginger male. I've watched Both staff members remove people from the gym especially some teenagers and i've also watched them shouting at teenagers about what they're doing within the gym.

28 March 2025
Unprompted review

Reply from PureGym UK

Hi Jenny. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated.

Thanks, PureGym.