Awfully rude managers
Me and my friend are frequent visitors of this gym and have been going just over 2 years now. Although my friend has witnessed rudeness from staff in the past which was not acknowledged in her complaint, we also witnessed backlash towards us by 2 of the managers this afternoon. We left the changing rooms wearing crocs and began to take them off leaving us with just socks on. We have just worn socks alone every time we have worked out in the past and have never been flagged on it as we never saw the issue. One of the managers proceeded to aggressively shout at me and my friend for wearing just socks in the gym and claimed to have told us that he’s ’told is this before’ which is incorrect. I questioned this asking if he did do this and he aggressively replied ‘yes i have.’. Me and my friend were rather taken a back by this and were told after we couldn’t even wear crocs - which is also utterly ridiculous. I would understand the frustration if it was a reoccurring issue he had with us but he hadn’t mentioned this to us before. I’m very shocked by the treatment of the members here by the managers, as ideally the gym would be a welcoming environment since it is already an intimidating atmosphere. Support and corrective criticism rather than anger and rudeness towards me and my friend would have been much nicer. I suggest you learn some manners before you work in a place that is full of socialisation.
Reply from PureGym UK