Absolutely disastrous
Absolutely disastrous
I was assaulted there and thier head office decided to terminate my membership even though I was the victim and had witness plus the cctv showed everything. Totall mishandling of the situation nd random decision making.
Reply from PureGym UK
Hi Hussam - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously.
We ask that any concerns are raised with the gym manager directly, or to safespace@puregym.com; a confidential means of alerting us to any behavioural concerns.
We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter. Thanks, PureGym.