Completely disappointed
Completely disappointed. Do not buy from this brand and certainly dont be fooled by the colorful marketing. Dress was not true to size, nor was the product flexible, my usual size 8 and this just would not fit. Paid express post for an urgent function, would not even think of a refund even tho no other size available and nothing else i liked on the website.
Disgraceful and Un Australian.
There goes $110 to Jean's bank account!
Reply from Jean Jail
Hi,
We’re sorry to only be replying now after seeing your review. We always appreciate feedback, even from earlier purchases. We’re sorry to hear the dress didn’t meet your expectations and completely understand how disappointing that would’ve been, especially for an important occasion.
While we do outline our return policy and sizing info online, we’re always here to offer personalised fit advice before you buy and we’re continuing to improve based on feedback like yours.
If there’s ever anything we can help with in the future, our team would love to assist.
Kindest,
JNJL Customer Service