I met with a very friendly and knowledgeable member of staff in store that helped me focus in on which mattress was going to best for my comfort and sleep style. Easy purchase and then a free delivery - not as soon as I would of liked as I was very keen. The delivery was booked for the following week and I was kept updated in the meantime. On the day, the delivery guys called when on the way so very easy to arrange to collect. Arrived in a good package and condition. My mattress is fantastic. All in all perfect at every stage - thank you 🙏