Issue with Pre Work out
Second time I am facing the same issue. The whole batch is having an issue. Please initiate refund.
The batch number and expiry date? BATCH NUMBER - W418926538 BBE - 01/2026 Details of the issue? The moment i opened the bottle/jar the content which ideally should be in powder form was found to be a rock solid substance. This happened with me twice and I am very disapponted with the products which MyProtein is sending. Seems these are not being checked quality wise and are sent to the customers. Whether you have taken this product before? Yes - have been taking this product for the past 6 to 9 months now
Reply from Myprotein
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam