Problem-free service for 4 years by now. And constant free upgrades - I started with 500 MB, now I have 4 gb for the same money, my wife stared wuth 20 GB and now she has 40 GB for the same money. They upgraded us to Canada-wide free roaming.
I see the most of the complaints are from the customer service, which has been OK to me, the only problem I have had is with pushy salespersons. But we should not forget the most important - the actual mobile phone service by Freeedom.