There needs to be more value for money…
There needs to be more value for money in the membership. There are limited classes and the personal trainers arrangements are unclear between management and staff. The music is too loud.
Reply from Energie Fitness
Hi Waheeda,
Thank you for sharing your feedback with us. We value all input from our members as it helps us improve our services.
We apologise if you feel that the current membership offering doesn't provide enough value for you. We're continuously working to enhance our offerings and ensure that our members receive the best experience possible.
Regarding the classes, we're sorry to hear that you find them limited. Our aim is to provide a diverse range of classes to cater to various fitness preferences and schedules. Hassan has attempted to reach out to you to gather more details about the classes you're interested in and when you'd like them scheduled. We'd greatly appreciate the opportunity to discuss this further with you to better understand your needs and preferences.
Please feel free to reach out to us via email at archway@energiefitness.com or give us a call at your convenience. We're here to listen and address any concerns you may have.
Thank you for your feedback, and we look forward to hearing from you soon.
Best regards,
Energie Fitness Archway