Go elsewhere
Its okay, but definitely not worth the costs. The one we got doesn't look like we had hoped. More caricature like but without the fun and whimsy. There are probably better services out there that are more reasonable and produce better portraits. Even after giving them a chance to fix it, they never did. Complete waste of time and money.
Reply from Pictures To Paint
We're truly sorry to hear about your disappointment. We strive to ensure every customer is satisfied, offering free unlimited revisions and sending a photo for approval before shipping. We regret that we couldn't meet your expectations despite our efforts. Your feedback is invaluable, and we'll use it to improve. If you're open to it, we'd appreciate the chance to make things right.