From day 1 getting this machine was a mistake, customer service either is extremely busy or does not care. I waited months ,my delivery date was pushed back .Customer service continues to say they are working on getting the problem solved.
Waiting more than 3 months +,I also purchased additional insurance.
NOW they do not use the warranty company anymore,
stuck with this machine. The machine should be life time warranty ,to elude all the problems.

They claim there sending me a refund ,because of how poorly my situation was handled.
No updates no response..
Horrible customer, thought I found something worth it to much money...