3rd time I’ve had to complain about…
3rd time I’ve had to complain about problems not sorted.
Not getting 24/7 playbacks, had this problem since Jan 5th, just get fobbed off with “well this is a smart camera not a video camera”
Why is it that I got this 24/7 playback ability which I’ve been using the last 7 months without any issues??
Service requests cost in time and money (premier line) totally dissatisfied.
This is system less than 12 months old.
24 January 2023
Unprompted review
Reply from ADT UK&I
Hello Stephen,
We are sorry to hear you are unhappy with the service you have received and so we have passed your details over to our dedicated team, as they may be able to assist with some of your concerns. Please accept our apologies for any inconvenience caused.
Kind regards,
Aisha