It felt really awkward to invite…
It felt really awkward to invite someone to Revolut for them to not receive anything. It would make sense for them to get the 40€ not the other way around. Why would they be enticed otherwise to do the 3 transactions? And how do you mention it to someone, oh by the way go and spend €x by this date so i can get €40. Awkward!
Reply from Revolut
Hello there!
We are really sorry to hear about the situation that you faced. We treat feedback with the utmost care and we will take steps to improve the area you mentioned.
Revolut Team perfectly understands how financial matters are important to our users and we treat them with a high level of care and accuracy to meet all expectations and we have reached out to you here on Trustpilot to get some more data from your end so that this could be looked into internally.
Your feedback about our referral campaign is deeply appreciated and will help us with working on improving our service and make sure we give the best service available. You can read more about referral campaign here:
https://www.revolut.com/help/more/2021-referrals-campaign/what-are-the-conditions-for-the-referral-campaign
Here at Revolut, we’re always trying to streamline our procedures and processes to improve the experience for our users.
Yours,
Revolut Team