extremely bad customer service 2021
i had problems with online transaction...through app...so i called today around 8:30pm ...after 10 min of waiting i reached a guy named Walter??so unpolite n he sound stressed n aggressive on phone. before he hear ma full problem...he said he cnt help me...n treated me so low ..n said i shud go to post bank n do ma banking there. so i replied him i want to solve ma problem wat can i do?? his reply he dnt want to help me...i shud write letter to Berlin n he hang the phone. very bad service seriously ⛔⛔🚫🚫
i tried directly website n it worked n i hv ma mobile tan.. problem solve.🍀
please do hear the conversations of ur customers service... ‼‼
bad service ever of ma life...
7 April 2021
Unprompted review