Review of Tresta


Rated 1 out of 5 stars

Lots of Spam, Robo Dialer, Blacked numbers.

Do not sign up for this. All you'll get is robo dialer and spam calls. They also make it very difficult for you to cancel because the only way to cancel is to call the number. It's contradicting to be a startup company with all the features for the app but no cancellation feature.

Moreover, they will try and charge your account for the days its online even tho you have no usage they will make you pay the last billing cycle before canceling as well.

They will try to spin that they need to verify you before cancelling when competitors do not require that nor with other companies like netflix, spotify, att, or apple one.

It's just a trick to add more delay in hope the longer you procrastinate you forget to cancel or add more days for their prorated charge to bill you more.

I highly recommend not to use this company, there are far better options out there that are more friendly in usage and experience.

7 March 2021
Unprompted review

Reply from Tresta

Davisson,
We are listening to feedback like this and want you and other potential readers of this review to know that we are working to address both of these requests (an in-app cancellation feature and a spam blocker) as quickly as possible. Please know that it was never our intent to trick customers or delay cancellations...our product roadmap was just focused on adding features as a priority, but based on feedback we've received, however, we shifted our roadmap so that we could add this functionality in as soon as possible. To try to avoid situations like this, we also offer one of the most aggressive free trials in our industry (full access to the platform for a full 30 days), because we want to make sure our customers love the product before committing to the monthly fee. If customers cancel after the free trial period is over, we only charge them a pro-rated fee for the days they had the service activated, and we never charge for usage - it is always unlimited. As for the spam calls, we are VERY sympathetic here. Spam calls in this country have grown exponentially, and while we can't always control who calls your number, we are working on some features that will reduce their volume significantly. We are sorry that we won't get to share these features with you when they are released, but appreciate that you took the time to try us out and also that you provided us with your thoughts on why it didn't work for you.