Zypto - Crypto Wallet and Payments Reviews 134

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the staff's helpfulness, quick responses, and professional approach. Many people appreciate the smooth user experience of the app, finding it easy to navigate and secure for various transactions, including bill payments and using virtual Visa cards. The ability to earn and spend rewards, along with the app's comprehensive features for managing crypto, is also highly valued by users. However, some customers also noted occasional issues with the app, such as balances not displaying correctly or transactions getting stuck, requiring manual intervention from support. A few people experienced problems with card functionality and delays in resolving issues, particularly concerning communication about program changes.

What people talk about most

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the team's helpfulness,... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the app brilliant, fast, and... See more

Payment

Customers consistently note positive experiences with payment. Many reviewers praise the ability to use... See more

Application

Reviewers highlight positive aspects of the app, with many praising its brilliance, ease of use, and numerous... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve been holding zypto Token in the App for close to 2 years now earning zyps (rewards) in the app daily. Recently they released there latest reloadable virtual Visa card which I downloaded and used... See more

Company replied

Rated 5 out of 5 stars

Zypto app is brilliant - now I don't use metamask and trust wallet as Zypto app does everything. Their visa card is also excellent - works everywhere with apple pay with no spending limits. Also,... See more

Company replied

Rated 5 out of 5 stars

I've been using the Zypto app for over a year now and it's been great to see how it keeps improving. The layout is super clear and easy to navigate which I really appreciate. I also like the smart sec... See more

Company replied

Rated 5 out of 5 stars

Zypto support staff is top notch, especially Luka. They replied to my messages right away and started troubleshooting asap. Luka was very helpful trying to solve my issues. Overall great company, g... See more


Company details

  1. Cryptocurrency Service

About Zypto - Crypto Wallet and Payments

Written by the company

🚀 Zypto delivers next-generation crypto finance tools that bridge blockchain and everyday life—fast, secure and intuitive.

🔒 Zypto Crypto Wallet App, our flagship mobile crypto wallet app, lets you securely buy, swap, earn & store 100+ digital currencies in seconds, protected by biometric login and bank-grade encryption.

💳 The Zypto VISA crypto card turns Bitcoin, Ethereum & more into local currency at 70 M+ merchants—or even ATMs—just tap, pay, done. Also available as a physical crypto card.

🔐 Vault Key Card adds hardware-level security, giving HODLers cold-storage peace of mind without sacrificing convenient on-the-go access.

💸 Crypto Bill Payments let you settle utilities, phone and more directly from your wallet, while crypto gift cards 🎁 unlock instant shopping from hundreds of global brands.

From first-time buyers to seasoned traders, 100 K+ users trust Zypto’s secure range of products and services, 24/7 support and slick UX to make using and spending crypto simple, borderless and rewarding.

🌍 Ready to upgrade your money? Discover more at zypto.com and start spending crypto like cash today.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

134 reviews

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Replied to 42% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Super convinient Defi App

I joined Zyptoapp already during Beta testing in March and found the progress impressive. Especially the care for Feedback from the Developers was surprisingly good 👍

By now I created a Defi wallet and like the App way better than my previous Metamask or Trustwallet. Which I tbh not really found convinient at any time...

I especially like the super easy to use In-App Swap , combined with the growing Number of integrated On- and Offramping Services ❤️

Now I hope for a fast Integration of making NFT's visible. Also the announced Cefi - App Part would be extremely handy imo 👌

8 June 2024
Rated 5 out of 5 stars

Even my mom loves it!

I have been looking for a crypto app that I can share with friends and family, without having to give them an extensive tutorial on how to use it. So far, my wife and mom have both been able to download, easily navigate, and purchase defi tokens in only a few clicks, with zero explanation from me. Both also signed up for the rewards program and have had fun checking the daily returns! I will keep recommending to those close to me

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Zypto has replaced 7 apps for me

The Zypto wallet combines robust security features with an intuitive, user-friendly interface. It supports a wide range of cryptocurrencies, allowing for easy management of all assets in one place. With cutting-edge encryption and two-factor authentication, Zypto ensures top-notch security. Its sleek interface is easy to navigate, whether you’re an experienced user or a newcomer, and the built-in portfolio tracker provides real-time updates and analytics. Additionally, Zypto offers exceptional customer support, making it a standout in the crypto space.

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Only cryptocurrency app you need

ZYPTO app will become a household name for cryptocurrency on/off ramp, trading, spending, etc. It offers a wide range of features that make managing and investing in cryptocurrencies easier and more convenient. Some of the key features that make ZYPTO stand out include:

1. All-in-one platform: ZYPTO provides a comprehensive platform that allows users to buy, sell, and trade a variety of cryptocurrencies all in one place. This makes it convenient for users to manage their crypto portfolio without having to switch between different apps.

2. Security: ZYPTO prioritizes security and uses advanced encryption techniques to protect users' assets and personal information. This gives users peace of mind knowing that their investments are safe.

3. User-friendly interface: ZYPTO has a user-friendly interface that is easy to navigate, making it accessible to both beginners and experienced crypto enthusiasts. The app provides real-time market data, price alerts, and other tools to help users make informed decisions.

4. Customer support: ZYPTO offers excellent customer support to assist users with any questions or issues they may have. This level of support can be crucial, especially for those new to the world of cryptocurrencies.

18 June 2024
Unprompted review
Rated 5 out of 5 stars

The most user friendly crypto app

I was using Trust wallet for almost three years and nevertheless I get used to it I found it quite difficult to navigate. Honestly i never liked it too much, but still found it way more user friendly than Metamask.
Then one of my friends suggested me to take a look on Zyptoapp. He showed me the app and I was fascinated that I can buy, sell, swap and later on spend gains within the same app. Something unseen so far so I decided to download it. Since then I love using Zyptoapp ! Oh and not to forget. First time I've purchased virtual crypto card in Zyptoapp I faced a problem with getting pin number. But it was solved lightning fast so my experience with support Zyptoapp team was superb! I would reccomend Zyptoapp to everyone.

17 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Hi, GoUP... thanks for leaving us such a great detailed review and, of course, thanks to your friend for recommending Zypto!

Rated 5 out of 5 stars

I have been using ZyptoApp since beta…

I have been using ZyptoApp since beta and it has been great experience for me.
UI is clean and simple, Swap function works like a charm and dapp browser is actually maybe the fastest browser i have used ever before.

17 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Thanks for your input Petri.

We always like to hear that people find the UI clean and simple. With UX, it takes a lot of work to make things seem simple!

Looking forward to you seeing all the great additions that are coming soon.

Rated 5 out of 5 stars

Great app

Great app! All you need for crypto.
Had one minor issue. Very happy with the live customer service and how fast they were able to help me.
Definitely recommend this product

17 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Thanks, Jeremy. We'll let the guys in support know their work is appreciated.

FYI, all customer issues are collated and reported internally so we can take steps to ensure other users have the smoothest possible experience, so thank you for helping us to get better :-)

Rated 5 out of 5 stars

The Swiss army knife of crypto wallets

I've been using Zypto since the beta, but the full release is a lot smoother with regular updates for bug fixes and new features.

The UI is super sleek so even crypto newbies will be pleased. I tried the swap function which was super easy and cheap as well as the virtual card, which I loaded into GooglePay and paid for some meals on holiday.
Also there's a Cashback function implemented which you can use for any feature in the app.

I would actually give this app a 4.5 out of 5, since there are still some minor tweaks to be done. But because of the availability of the team, the customer support (!) that reacts quickly (which I've barely ever seen in crypto) as well as continuous updates I'll give it 5 instead of 4 stars.

17 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Hello, M'aiq. We definitely appreciate that extra star. We'll continue to keep working hard towards our aim of providing the best customer service in all of crypto so we can continue to earn those extra stars from others!

Rated 5 out of 5 stars

Crypto virtual cards and gift cards

I have been using Zypto products over the past few months and have been very impressed with the variety and ease of use.

I have been primarily using gift cards through the Zypto website. Mainly restaurants and more recently for Valve gaming platform. It is proven to be a very quick way to off ramp my crypto and have had no problems redeeming the cards.

I recently downloaded the new Zypto app for Android and found it very easy to import my wallet from Trust wallet. I like the defi experience more on Zypto as I can now order my virtual cards straight from the app. Much more convenient that the website imo.

One more thing about the app is how quick the support has been when I had a small problem ( which ended up being user error). There are dedicated support agents that responded in minutes. Which have my great assurance of the crypto I held in my wallet.

17 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Hi, Aaron. It's great to hear your finding Zypto's products so useful.

What we have now is good, but the gift card store in the app is going to take it to a whole new level!

Thanks for taking the time to write such a great review. We really do appreciate it.

Rated 5 out of 5 stars

Zypto Wallet

Downloaded the wallet after a recommendation by my mate. So I did to see what he was on about... So far this one seems to be pretty good. It's got all you'd expect from a wallet like swap, buy, send laa dee daa but It's a lot quicker and more user friendly over other wallets I've used before (mainly because I don't have to switch between networks to view see what I have on what. It's all in one place at one time)
I didn't realise how bad my other wallets were until I saw zytpos wallet.... but Thats my opinion. If you're looking for an easier wallet experience download it give it a go and make your own opinions of it. You might be surprised.

(Not too sure about the colour scheme if I'm honest but again my opinion lol what colour it is doesn't change how it works)

9 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Thanks very much for your review, "Cecilhiggins"! We really do appreciate it when peope take the time to let us and other know how about their experiences with Zypto products and services.

You'll be pleased to hear that personalisable colour schemes are already on our roadmap!

Rated 5 out of 5 stars

Awesome App, Awesome Support

I’ve been using the DeFi wallet for a while now in the zypto app and it’s super easy to use, I don’t use Trust Wallet anymore.
Swapping tokens is super quick and cheap with the added benefit of the multi chain swap.
I had one issue with the app where the passcode wouldn’t enable but the zypto team resolved the issue for me.
So in a nut shell. Awesome app, Awesome support

17 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

We're absolutely delighted to hear that our support team was able to help you. We'll share this with them... they'll be really pleased to read this feedback!

We believe that proper customer support is essential and is something that has been lacking in the crypto sector. We promise to continue to improve our processes and systems to ensure our support stays top notch.

Thanks for using a moment of your precious time to leave us such a great review.

Rated 5 out of 5 stars

Revolutionizing crypto

Team has been incredible to work with. Truly they are revolutionizing crypto and providing a solution that can work for the masses. I’ve seen this project for the last three years and they truly deliver on what they roll out.

16 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Thank you for your kind words, Tyler.

Rated 5 out of 5 stars

User friendly crypto for normal people

I have to admit I'm not the most technically gifted person in the world, so when I got into investing in crypto a few years back, the learning curve was seriously steep.

I only wish I'd had Zypto's app back then. It is so much more intuitive than other defi apps I've used like Trust Wallet and Metamask.

I have tried a few of the Zypto prepaid cards and they've been really useful, especially for travelling. I've also used them to send to nieces and nephews as gifts they can spend anywhere.

I've already recommended the app to friends and family... I don't think they've really got stuck into it yet, but it's good to know that I'll have a much easier time helping them figure it all out that I would've done without Zypto.

16 May 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Hi, Crypto Lover Seventy Eight!

Thank you very much for taking the time to write this review. Our mission to make our app easy to use, but also at least as feature-rich as our competitors is ambitious, but with the great support we're getting from early adopters such as yourself, we're confident we can make it happen.

Thank you once again :-)

Rated 5 out of 5 stars

Bill payment with crypto

I'm very impressed with Zypto's bill payment sector of their app, first off you are really just submitting your crypto payment to them and they convert it to USD and pay your bill for you. I have used their payment gateway for 9 months now each month I have [aid my electric, phone, internet and car insurance they service over 21,000 businesses to choose from

11 May 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Thanks so much for leaving such a nice comment about our bill payments service. We're very pleased to hear you are finding it useful :-)

Rated 4 out of 5 stars

A rare trustworthy company in the crypto space

I’ve had the Zypto Wallet since its official release on IOS and a bit before on beta. I’ve watched the offering grow in features and usefulness. It’s a very solid and smooth product, and the team has been great to deal with. I’ve purchased debit cards and made swaps with no problems. But I can’t go five stars until the wallet has the integrated central exchanges, built in gift card and bill pay, vault features, voting features for Zypto token holders, etc. Keep up the good work!

15 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Thank you for taking the time to write a review, David. We fully understand your comment about the features that are not yet available. We're sure you'll love them once they're live in the near future! Thanks again!

Rated 5 out of 5 stars

The best crypto wallet

An amazing wallet. I have moved from trust wallet to zypto as this fulfills all my needs from self custody, trading to off ramping all in one place.
This is the kind of wallet that I always wanted so I don't have to jump between different apps for crypto related stuff .
Thank you zypto

15 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

We're very glad to hear that you're finding Zypto App so useful!

Rated 5 out of 5 stars

What a great app!

Honestly I am not the kind of person to leave reviews but I must admit that after using the zypto app for over 2 weeks I am in pure love with it! I often wondered why crypto apps were so difficult and non convenient and why no one actually made a simple effective app. Zypto is that app!

14 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

We very much appreciate the time taken to leave a review for Zypto, especially if it's not something you normally do. We'll keep working hard to make your Zypto experience as positive as possible!

Rated 5 out of 5 stars

Zypto is the best wallet app and great crypto cards

I've been using Zypto products for a long time now, mainly their prepaid virtual crypto cards. Now the Zypto app is live, it's become my daily defi wallet. I love what these guys are doing.

14 June 2024
Unprompted review
Zypto - Crypto Wallet and Payments logo

Reply from Zypto - Crypto Wallet and Payments

Thank you ever so much for taking a moment to write such a kind review of Zypto. Regards from the whole team :-)

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