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zumzum.ca Reviews 2,180

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TrustScore 4.5 out of 5

4.7

Grocery Delivery Service
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and punctual delivery service, often highlighting the accurate updates and timely arrivals. Many people appreciate the careful packaging of products, noting that items arrive as described and in excellent condition. The staff, particularly the delivery drivers, are frequently commended for their courtesy, friendliness, and professionalism, with some even providing personalized service. The overall service is described as exceptional, with consumers finding the ordering process simple and straightforward. Reviewers also mention the good value and quality of the products received.

What people talk about most

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the quick and on-time... See more

Service

Users describe positive interactions with service, highlighting great communication and smooth delivery. Many... See more

Product

People report positive experiences with product. Customers consistently praise the product quality, noting... See more

Staff

Reviewers consistently mention positive feedback about staff. Customers frequently praise the delivery... See more

Based on these reviews

Rated 5 out of 5 stars

Great experience! I had told my daughter as a reward for great marks she could have the limited edition Fallout case of pop. She was SO disappointed when I couldn't get it from COSTCO because it was o... See more

Rated 5 out of 5 stars

I've only ordered from zumzum twice and both experiences have been great, and no hassle at all. Before delivery, they will keep updating you and their timings are usually accurate. I just wish they st... See more

Rated 5 out of 5 stars

I had a positive experience shopping from zumzum.ca. The products were exactly as described, the packaging was careful, and the delivery was on time. Customer service was also responsive and helpful.... See more

Rated 5 out of 5 stars

Great easy convenient web shopping. Delivery alerts punctual. Alina courteous, and friendly as usual. Please get her a convertible card for long driveways and elevators etc. Delivery charge reasonable... See more

Company details

  1. Grocery Delivery Service

About zumzum.ca

Written by the company

Delivery for Groceries Purchased at COSTCO BUSINESS CENTRE.

Zum Zum is an independent delivery service and is not affiliated with or endorsed by Costco Business Centre.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

I'm impressed!

Great experience! I had told my daughter as a reward for great marks she could have the limited edition Fallout case of pop. She was SO disappointed when I couldn't get it from COSTCO because it was only available for people with commercial addresses. I am SO happy that I happened upon Zumzum! Great communication, smooth delivery, and one VERY happy teenager! We will definitely be ordering again.

3 February 2026
Rated 5 out of 5 stars

I had a positive experience shopping…

I had a positive experience shopping from zumzum.ca. The products were exactly as described, the packaging was careful, and the delivery was on time. Customer service was also responsive and helpful. I would recommend this store to others and will shop here again.

16 January 2026
Rated 5 out of 5 stars

Great easy convenient web shopping !!

Great easy convenient web shopping. Delivery alerts punctual. Alina courteous, and friendly as usual. Please get her a convertible card for long driveways and elevators etc. Delivery charge reasonable,,,, customers please help Alina with your heavy deliveries, Thank You. Julius.

17 December 2025

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