Zumalka Reviews 

87
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Amazing results healing a corneal eye ulcer. After two rounds of unsuccessful antibiotics from the vet for our American Staffy, and months with a cone on to stop him scratching his eye, we found Zumal... See more

Company replied

Rated 5 out of 5 stars

After years of wasted conventional (& expensive) vet treatments for my sweet Maltese, Daisy, her skin allergies have FINALLY begun to disappear/heal. My experience with Zumalka is nothing short of in... See more

Company replied

Rated 5 out of 5 stars

I contacted Zumalka because my cat was losing her hair in a specific pattern, inside of back legs, belly and starting on the inside of front legs. Also she had a rounded firm appearing belly. The a... See more

Company replied

Rated 5 out of 5 stars

I contacted Zumalka for assistance with a hyperactive frenchie who was attacking my 13 year old dachshund. They assigned a homeopath to provide her treatment. She diagnosed and provided a remedy. Alt... See more

Company replied

Company details

Written by the company

SATISFACTION GUARANTEED! We provide efficient, natural and homeopathic remedies for your pets. No side effects. Shop homeopathic remedies now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(87)

16 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Too Easy to Accidentally Subscribe

I didn't like how easy it was to accidentally sign up for a 15 day recurring order. That's pretty nuts. It's been cancelled now thanks to your lovely Customer Service team (they deserve a raise) but seriously, next time make it a big check box in bold text or something. I swear I didn't even select to have a subscription order and it just gave it to me. Had I not checked my account out of curiosity I wouldn't have even realized it til I was charged again.

26 January 2023
Unprompted review
Zumalka logo

Reply from Zumalka

Hi Olivia, I am so sorry to hear the inconvenience this has caused you. When integrating the subscriptions to our website the automatic setting is to select the subscription as a default. However, we have changed this so that no one we purchase a subscription by accident. I am glad that our Customer Service team was able to help you with this swiftly. We appreciate your review and have taken measures so this issue does not happen again.
Many thanks for your review!

Rated 3 out of 5 stars

Shipping was faster this time

The shipping was faster this time, which was very much appreciated.
Many ailments with animals are sudden and any delay can really determine whether they live or die. With this and my previous shipment, the products had leaked out and they were wet. This has happened twice so far. Not sure why this happened two times. Most of the liquid was still in the bottles, though.

3 February 2023
Unprompted review
Zumalka logo

Reply from Zumalka

Hi Melody, Thank you for your review and for sharing this issue with us. The leaks seem to be due to a bit of overfilling of the bottles which can cause a slight leak when exposed to cabin pressure during transport. However, we have checked with our labs to help avoid this issue. We are always eager to improve our products and services and appreciate your feedback!!

Rated 5 out of 5 stars

Improved Packaging?

Seems you’ve improved the packaging. The spray flows better now. Can’t get the last few sprays out of the old bottle.

24 January 2023
Unprompted review
Zumalka logo

Reply from Zumalka

Thank you for your review Kevin, we have indeed improved our packaging to help improve the experience with our products and administration! I'm glad you like it!!

Rated 5 out of 5 stars

My cat was diagnosed with IMHA

My cat was diagnosed with IMHA. I started using the RBC and Silverpet and she has been better thank she has been in 3 months!!

29 November 2022
Unprompted review
Zumalka logo

Reply from Zumalka

Wow that is great news Lisa!! Thank you so much for sharing this with us.

Rated 5 out of 5 stars

Great customer service and prompt…

Great customer service and prompt shipping. We changed treatment providers after the order was placed and no longer needed the items, so I have returned them.
Let's see how the return goes as I followed the steps provided.

Thank you!

9 September 2022
Unprompted review
Zumalka logo

Reply from Zumalka

Thank you for sharing your review with us. We are happy that our services lived up to your expectations and hope that you have a smooth process with our returns.

Rated 5 out of 5 stars

Pleasant and rapid service

I received 2 bottles of Heart fairly quickly. We will see how my beloved Taco responds!

20 August 2022
Unprompted review
Zumalka logo

Reply from Zumalka

We hope that Taco responds quickly to the homeopathic ingredients to start feeling better soon! Please contact us any time if you have questions or concerns.

Rated 5 out of 5 stars

Looking forward to getting started with…

Looking forward to getting started with our purchase. Arrived ahead of schedule. Thank you!

25 July 2022
Unprompted review
Zumalka logo

Reply from Zumalka

We are so happy you got what you ordered ahead of schedule! That is always a nice perk! Thank you for choosing us!

Rated 5 out of 5 stars

I'm so thankful for all the advice and…

I'm so thankful for all the advice and support.
Helping my dog Jackie and her seizures mostly under controll.
So very helpful with stress management 💞
Teeth health.
She had a big bubble in her mouth.
The product they offered worked pretty fast.
Also eye care.
She had trouble seeing and the cataract-L
Let her see again to be able to climb her little stairs.
Thanks so much for your support and great products.
Michele Julien

17 July 2022
Unprompted review
Zumalka logo

Reply from Zumalka

Hi Michele,
Thank you so much for sharing your pet's experience with us! WE are thrilled that your dog has benefited so much from our products.
Thank you for choosing us for your dog's health!
-Homeoanimal

Rated 5 out of 5 stars

Perfect for tummy troubles!

My dog has a very sensitive stomach and I've used the Probiotic formula before to treat his loose stools. This works great for him and I will continue to use it to offset stomach issues that occur as a result of supplements.

1 July 2022
Unprompted review
Zumalka logo

Reply from Zumalka

Hi Erica, Thank you so much for sharing your experience with us!! We are so thrilled that you like our ProbioPet. For sure it is a MUST for pets with sensitive stomachs or low immune defences. I hope your dog continues to feel better and better!

Rated 5 out of 5 stars

Excellent customer service

They followed up with suggestions as soon as I placed the order. Thank you for your attention to your customers. One thing, I ordered the Undescended Testicle bottle, and no sooner than I did, I took my little puppy to the vet again and guess what, he has 2 balls lol. But I'll keep the bottle in case it goes up and down again.

24 June 2022
Unprompted review
Zumalka logo

Reply from Zumalka

Thank you for sharing this with us Laura!! Good idea to keep it on hand for any yo-yo after decent. Thanks for choosing us!

Rated 5 out of 5 stars

HomeoAnimal Naturopathy

Very pleased with how quick my products arrived coming from Canada all the way to Australia. Brilliant people to deal with.

25 May 2022
Unprompted review
Zumalka logo

Reply from Zumalka

Thanks for the feedback! We are happy that your packaged arrived in good time despite the distance. Thank you for choosing us!

Rated 5 out of 5 stars

My order came very quickly

My order came very quickly. I am hoping this helps my best & dearest friend, Harley. I will let you know if there is any improvement. Thanks!

19 May 2022
Unprompted review
Zumalka logo

Reply from Zumalka

Hi Rebecca and Harley, Thank you for leaving you review!! We really appreciate your feedback and hope Harley starts feeling better soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look