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3.0
4 reviews
No history of asking for reviews
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Excellent experience from start to finish! Delivery was fast, and when I needed to change my shipping address, the support team helped me out quickly and without any hassle. I bought a pair of sunglasses and they were 100% authentic and of great quality. Highly recommend!!!
Very disappointing experience.The sunglasses were advertised as authentic and came with a so-called authenticity certificate. After receiving the product, I noticed inconsistencies between the certificate and the sunglasses themselves, which raised serious concerns about authenticity. Went to the Prada boutique and they confirmed it was fake. Customer service repeatedly avoided giving clear answers to straightforward questions and was not transparent about the product’s origin.
Received fake product, confirmed with the original boutique. In process of contacting the website to solve the issue.
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