Got scammed also...got my bracelets after 3 months...they were supposed to be gemstones and silver....I got c Glass beads and stainless steel ...could buy in dollar tree fir ten bucks Stay away ...... See more
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See what reviewers are saying
IT’S A SCAM!!! STAY AWAY!!! Placed 2 orders for bracelets and chain w/ pendants ($500+) for my family as gifts, nothing received, customer service apologized after 3 weeks, said they shipped my order,... See more
Stay away, complete SCAM!! They’ve taken my money and haven’t sent me anything, customer service is a joke they ignore you and after months and months of trying they fob you off with a generic messa... See more
Zorrata sent the jewelry to a wrong address. The item was returned months ago and the allegedly send it to my home address. Sezzle finance my purchase was paid in full but they allegedly wrote that... See more
Company details
Written by the company
Designer men's jewelery/eyewear.
Contact info
1005 WINTERSPRING RIDGE, K1B 5N1, Ottawa, Canada
- support@zorrata.com
- zorrata.com
1.4
Bad
57 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great and beautiful products and when…
Great and beautiful products and when you wear them everyone asks you about them and fast service
11 December 2021
Unprompted review
The best designs for men
The best designs for men, it's my favorite brand to shop for gifts.
11 December 2021
Unprompted review
STAY AWAY!!! COMPLETE SCAM!!
Stay away, complete SCAM!!
They’ve taken my money and haven’t sent me anything, customer service is a joke they ignore you and after months and months of trying they fob you off with a generic message. No respect at all, I’ve had to come to grips with the fact that I’ve lost my money and despite asking multiple times to speak with a manager I am being totally ignored! Fraudulent and thieving company!! From what I hear those fortunate enough to actually receive an item are astonished at the poor quality. I have notified trading standards, companies like this should not be allowed to operate! NOT WORTH THE STRESS AND RISK OF NOT GETTING ANYTHING!!
8 December 2021
Unprompted review
Incredible service!
I recently bought the Richmond glasses, I fell in love with the frame and the design. Zorrata's quality and customer service is exceptional. The team was super attentive throughout my purchase. My experience was magnificent, I would buy again many times!
17 November 2021
Unprompted review
I’m just giving a one star because…
I’m just giving a one star because there’s no option for no star.
This is the worst online store I have ever purchased from. First and last time using it. They sent me a tracking number for dhl and it has been 2 days the tracking number just says that the shipper created a label but the parcel has not been handed to dhl. I so regret buying from them.
I have sent more than 10 messages, via email, Facebook, Instagram and no response. Not even one response. The status of the order changed to unfulfilled to fulfilled when they haven’t even given the parcel to dhl. They created a label with dhl 2 days ago and still haven’t given the parcel to dhl.
Lack of response which indicates lack of professionalism, they are only interested in taking people’s money
17 June 2021
Unprompted review
Ordered a bracelet and never got it…
Ordered a bracelet and never got it yet. I try contacting 4 times and no replies. Lost a 100 $
9 June 2021
Unprompted review
Also fell for the scam
Also fell for the scam. Was almost certain I was buying from a trusted site. Purchased an item for over 100$ in August 2019. They took the money almost immediately but I still haven't received my item or a response. It is 5/7/2021 now.
7 May 2021
Unprompted review
Scam. Do not support this business.
Bracelet did eventually arrive. It was not worth the money and way too small for a man’s wrists. I returned it and they disappeared off the face of the earth. Did not get my $100 back. Scam. Do not support this business.
26 March 2021
Unprompted review
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