Zoovibe Reviews 

I ordered a shirt for my kid's dad over a month ago I finally get it and it's a child's small I ordered an extra large can't get a refund because it's been over 30 days since I purchased it What a joke

Was placing order and made mistake on name went to check out showed two shirts I cancelled the one out. Got billed for two. It's a shame you do not provide a phone number. I received 2 shirts and one mug. Also received a mug which did not belong to me. I sent pictures of everything previous email. What a Fathers day this is going to be. You still owe one mug. Take my name and credit card from this company. Workmanship poor probably do to lots of orders.

I placed an order 7 weeks ago and it has still not been delivered. When contacting them I only get told that the corona virus has slowed down delivery. The tracking information given to says my order is "on its way to a USPS facility" which it has been for over 3 weeks. I highly recommend that no one purchase anything from them. I can not even comment on the quality of the product since i can not even get it delivered.

Horrible product. Ordered Father’s Day mug and it arrived unreadable. I reached out many times as concerned this may be scam. Careful of other names FamilyNine.com was where I originally ordered. I will new reporting this company.

Horrible company!! I ordered 2 tumblers for $76 and still waiting on them. I have emailed them multiple times and I am still waiting for the tracking number that I was promised. Horrible customer service!!!
Scam!! DO NOT fall for it like I did

Placed a order with them on 12 April 2020 and still have not received it and they have not responded to my emails asking for a refund.

No customer service. Nearly a month goes by without info on my order. I send an email to request a refund. Day later I was notified my order had shipped from China. NO response to my refund request at all. I ordered 1 tumbler and it's been well over a month and still don't have it. Horrible company out of China

Customer service has stop responding to my emails for the location of my order. Order shows in Jamaica Ny and no other shipping info. I have requested a refund and still no response. DO NOT ORDER FROM THIS COMPANY!!!

I am giving 1 star. About 6 weeks ago I ordered 3 things , 2 coffee mugs and 1 tumbler. I received my coffee mugs but not my tumbler. I have been emailing at least 1 or 2 times a week and I get back almost the same emails that it’s delayed because of Covid-19. They gave me a new tracking # which like others it’s been sitting in Jamaica, NY since 5/18. I will be filing a claim through my bank to get my money back. It seems like they take your money and just don’t send all your items.

I am being forced to give one star in order to write a review. I would give zero stars if I could. After 2 months of waiting i got my order, it was the wrong item, not even close. Emailed them, got a standard form letter reply. And then weeks have gone by with no further reply. I email every 5 or 6 days and ... nothing. I'm out $36. Do not buy from these scammers!!!

order a tumbler on 4-27-2020
tumbler shipped 5-16-2020
tumbler in Jamaica since 5-18
I seriously doubt I will ever see this tumbler. I never would have purchased if I knew it was made and shipped from China. The company should be blackballed from any internet advertisement because they are a scam. Never going to order from them again and do not recommend anyone to use this company

4/27 - Order confirmed
5/16 - Confirmation order is complete
5/17 - Confirmation of shipping
5/17 - Tracking # shows in Jamaica
5/27 - Another confirmation saying item shipped for 2nd time, but same tracking number.
5/29 - Confirmation saying order is still being processed, will let me know when item ships.
5/29 - A third confirmation of shipping with same tracking number but says it’s in Jamaica AGAIN since 5/17
5/31 - Still waiting!

It has been 28 days since they accepted my payment for my order. Didn't realize it was being made and shipped from China. Company should be upfront about where it is coming from and how long it takes to get their product. Taking over a month for a mug is just ridiculous. Would not recommend doing business with the company.. Tracking product and it is supposedly in New York on May 26.

I ordered the pink frenchie mom bottle on 4/24/20. Its now 5/28/20 and still no item. I received 1 email back on 5/11/20 that my item was processed and ready to ship. Tracking number still says in process. I have emailed for over a week now and get a response that my email could not be sent the mailbox is full.

I ordered the pink tumbler with the doodle dog, it took so very long, this was a birthday gift. When I received the tumbler the doodle dog picture was wavy and light in color, looked like a boozka bubble gum tattoo had been licked and stuck on the side of the cup. I contacted the company and they had me send them a picture. they agreed it was bad and wanted to make it right. I told them if they could send me another and get it before May 28, I would take a replacement, otherwise please send my refund. I have never heard from them again. I email them every day and they do not acknowledge my emails. No word. I got took.... I think we need to blow up the internet and let every one know they are crooks!

I placed an order over a month ago and the tracking shows it shipped from China and is currently in Jamaica. ??? It hasn’t moved in 9 days so who knows when or if I’ll get it. Save yourself a headache and don’t order from this company.

I ordered a Stainless Steel Tumbler with Siberian Husky's on them. The order went in late February or early April. According to the tracking information, which by the way doesn't work through their website until you complain then they send you a different link. Well, it shows my order being loaded in New York on 5/7/2020. Today is 5/25/2020. Are they sending it by Bicycle Messenger? I could have driven to New York, picked it up, and driven it back twice by now. I am very disappointed in this company and will never be purchasing another thing from them. I better get my damn product soon or I'm calling my Credit Card and filing a fraud charge against them.

I had to choose at least one star otherwise would have been zero. Placed an order for my wife in March as I got a notice saying there were a certain amount of the mugs my wife liked left. After I place the order I got an instant response saying they were currently sold out. Lie#1! I asked about this and the excuse of “well because of the Covid outbreak orders were delayed. Lie #2. I then get an email a couple weeks later saying they were going to rush my order Lie #3. Finally today I get another email saying my order was processed and will ship out. FROM CHINA!! I way over spent on a single mug and would not recommend this company to ANYONE! Cheers

As of now it has been over 30 days since I originally placed the order. Initially received a tracking number that did not work. After seven days, the tracking number worked but stated "item in customs". After another week, an update that "released from customs". No additional tracking, no additional information.
Reached out to customer service for additional information via email. Received a reply that contained "offer discount". Not a single mention of my original email. No update. No information. Attempted a second time at the 25 day mark, same result. As of now, no product, no response, multiple "discount emails", and zero confidence item will be received. SCAM

I share the same experience as most of the "bad" reviews - they are selling items they do not even have, take your money for items and shipping and never deliver. Their emails keep on saying due to "corona", "item in production" and have "patience" - it has been over 2 weeks since I ordered. I wanted items for Mothers Day, which did not occur. I have opened a case with PayPal as well.