I ordered gloves 4 months ago and after 2 months of no updates I sent numerous requests to cancel my order. I sent 2 emails and used the ticket service on their website with no reply from the company.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Voice your opinion! Review Zoobgear now. Rating 5 stars: Excellent – no reservations, I would recommend this company to anyone. Title of your review Awesome customer service. The item I ordered... See more
Company replied
Best shopping expiriance ever! Century 100 Lbs Muay Thai Heavy Bag - Black I have ordered this bag after a lot of research. I got a wonderful customer experience and support on live chat. The bag... See more
I recieved my merchandise in a timely manner. After looking over the assembly instructions for a few times, I with some help from my better half was able to put it together in a timely manner and I wa... See more
Company replied
Company details
Information provided by various external sources
We're proud to offer a HUGE selection of gear & apparel for Boxing, MMA & Fitness practitioners. We aim to share our love for the Sport by providing an unparalleled shopping experience and superb support.
Contact info
30 N Gould St Ste 5373, 82801, Sheridan, United States
- 18553397515
- admin@zoobgear.com
- zoobgear.com
No product, no response
I ordered gloves 4 months ago and after 2 months of no updates I sent numerous requests to cancel my order. I sent 2 emails and used the ticket service on their website with no reply from the company.
For a big guy 400 lbs getting into jiu …
For a big guy 400 lbs getting into jiu jitsu was a bit challenging but getting a Gi was the hardest part thanks to you guys i feel like part of the family now thank u so much . As i loose weight i will def. Keep comming back to u guys for my awsome and great feeling Gi s
No product. No refund. No Customer Service
Zoobgear,
I bought a pair of boxing gloves that turned out to be backordered. I asked for the order to be cancelled and get a refund. 3 weeks have passed and customer service does not answer my e-mails or phone calls. I hope Zoobgear is understaffed during the season but I'affraid that you are merely running a deceptive business practice. I have thus reported Zoobgear to the Attorney General's Consumer Protection Unit. I hope this will make you shift gears and get back to me otherwise I intend to file a small claims lawsuit.
Kim Bechsgaard
Arrived safe and sound. Price was good and most importantly, could not find this item in stock anywhere else. Thank you zoobgear!
Arrived safe and sound, exactly as ordered. Could not find this item anywhere else. Price was reasonable too! Thank you zoobgear!
Fake Company
Its a bad customer service ever. I ordered an item last month for $14.99 and international shipping for $79.95 and I didn’t receive it yet. They put there phone number in there website 1 (855) 339-7515 and when you call they will tell you that phone number is for another company. And when you send them email messages they won’t answer. Its a fake company they just trying to steal people’s money. I will let everybody know about what this company doing and i will open a court case for this fake company.
Speedy service
Fast delivery
Fast delivery! The boxing shorts that I ordered are top quality.
I ordered to pieces of equipment
I ordered to pieces of equipment, got one. I have sent numerous emails to find out where the other piece of equipment is. We paid for both. Got one email they would check into it and never have heard from them again. I would not order again.
Jan
Poor customer service
Poor customer service, trying to contact them is imposible, i made and order on the 6th of october for $320, after trying to contact them many times, they emailed me on the 15th to notify me that my order was cancelled.. i havent recieved my money back!!! This company is a SCAM! Please dont waste your money or become victim to this company!!!
Products as advertised
Products as advertised, tracking worked, pretty simple and straight forward. Will certainly be purchasing more from ZoobGear in the future.

Reply from Zoobgear
I'd give 10 stars if I could
I'd give 10 stars if I could. It's easy to assemble and well made. The best piece of equipment I've purchased.
Customer service was excellent
No instructions sent with product.
The retractable punching bag arm I …
The retractable punching bag arm I bought is not machined properly it moves too much. There is probably a eighth inch Gap around the entire sleeve that makes it move back and forth every time you hit the bag and makes a really loud noise. It's a yreally poorly engineer product to give off the shelf. I had to put spacers in to actually make it work. Your average customer won't be able to do what I did.
Great experience starting from browsing …
Great experience starting from browsing company website all the way through to delivery.

Reply from Zoobgear
They sent me the wrong product and …
They sent me the wrong product and still have not replaced it. I would not do business with this company unless you want to be ripped off. Hopefully one day I can get my replacement item.

Reply from Zoobgear
I would highly recommend this company
I would highly recommend this company. The customer service is outstanding and they worked with me to meet my deadline. They provided exactly what I needed and I am very satisfied and will use them again whenever I have a need for a product they can provide. You don't see companies that go the extra mile to help a customer in today's world but Zoobgear does.

Reply from Zoobgear
Love my shorts and gloves
Love my shorts and gloves! And awesome stickers

Reply from Zoobgear

Reply from Zoobgear
Grate bag good service
Only stand that could hold that many bags in that small amount of space if anything is broken they replaced it

Reply from Zoobgear
Excellent service
Excellent service, communication, and products. We will definitely order from this company again, we requested our custom belts be delivered by a specific date, and they delivered earlier than expected. Truly appreciate this outstanding customer service.

Reply from Zoobgear
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







