Zolemba UK Reviews 211

TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I've been ordering labels from this company for many years, it is usually large orders so shipping was free and fast. Suddenly they decided to charge for shipping and I've received a big customs invo... See more

Rated 4 out of 5 stars

All good from ordering to delivery. Took some setting up as instructions a bit vague. Perhaps a section on how to configure printer for Royal Mail label size settings from their click collect website.... See more

Company replied

Rated 1 out of 5 stars

Try unsubscribing from this dishonest company. I have tried many times to unsubscribe because I do not want their constant emails. It is impossible to unsubscribe. If they take no n... See more

Company replied

Rated 5 out of 5 stars

Speedy delivery. Good price, good product. Not as good as an original BMW part, the locking bar internally is not off set at an angle and has been manufactured as straight. So as a result the gear st... See more

Company details

  1. Digital Printer
  2. Commercial Printer
  3. Custom Label Printer
  4. Logistics Service
  5. Shipping Service
  6. Sticker Manufacturer

About Zolemba UK

Written by the company

Welcome to Zolemba

At Zolemba, you as a customer are central to everything we do. As Europe's progressive e-commerce printing company, we not only focus on innovation, but also attach great importance to creating the perfect customer experience. Our production, logistics, marketing, and service teams work seamlessly together through our portals with one collective goal: ensuring your satisfaction through reliable deliveries, excellent customer service, and top-quality products.

Zolemba produces and delivers white labels for well-known label printer brands: Dymo, Brother, Zebra, Star, and Seiko.

In addition, Zolemba also produces custom-made printed labels, entirely according to your submitted design.

On Zolemba.co.uk, you will find a clear and extensive assortment of labels, shipping labels, and label printers at sharp prices. The low prices are thanks to our own production of compatible labels, smooth logistical processes, the unique file-checking system, and the most innovative printing machines.


Order Now


Ask your question here


Contact info

2.6

Poor

TrustScore 2.5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I've been ordering labels from this…

I've been ordering labels from this company for many years, it is usually large orders so shipping was free and fast. Suddenly they decided to charge for shipping and I've received a big customs invoice. I was not even aware that I was importing these labels as I thought I was buying from a local website (co.uk).
Now I will look for another supplier for labels.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Fast and great quality

Easy, Fast and Great Product ,Could Not Ask for Better. Allways great service.

8 December 2023
Zolemba UK logo

Reply from Zolemba UK

Hi Susan, 

Thank you very much for taking the time to share your 5-star review!
We're pleased to know you're happy with our products, fast deliver and friendly services.

We hope you 'stick' with us for a long time!

Kind regards, 
Loralee Tolentino | Zolemba UK

Rated 5 out of 5 stars

RELIABLE SERVICE,GOOD QUALITY…

RELIABLE SERVICE,GOOD QUALITY LABELS,QUICK DELIVERY

24 October 2023
Zolemba UK logo

Reply from Zolemba UK

Hello, Home-from-Home-Meals team,

Thank you very much for your fantastic 5-star review about our services and quality and delivery!
Your review is greatly appreciated. 

We hope that you 'stick' with us for a long time!

Kind regards,
Loralee Tolentino | Zolemba UK

Rated 5 out of 5 stars

Nice labels and even better speed of delivery!

Labels arrived super fast! Nice quality and work with no issues on my Labelwriter 450.

20 July 2023
Zolemba UK logo

Reply from Zolemba UK

Hi Hiren, 

Thank you for your amazing review! 
We are thrilled that you are happy with our speedy delivery and label quality.

We hope you 'stick' with us for a long time!

With kind regards, 

Loralee Tolentino
Team Zolemba UK

Rated 5 out of 5 stars
Zolemba UK logo

Reply from Zolemba UK

Hi Barbara, 

Thank you very much for sharing your review!

We are pleased to know that you are happy with our speedy delivery and label quality. We value your business and hope that you 'stick' with us for a long time. 

Until next time! 

Kind regards, 

Loralee Tolentino
Team Zolemba

Rated 5 out of 5 stars

Hassle free online ordering

Hassle free online ordering, fast delivery.

21 June 2023
Zolemba UK logo

Reply from Zolemba UK

Hi Kate, 

Thank you very much for sharing your amazing review! 
It brings us joy to know that you found our ordering process hassle-free with speedy delivery. 
We value your business and look forward to the next time. 

Let's 'stick' together!

Kind regards, 

Loralee Tolentino
Team Zolemba

Rated 4 out of 5 stars

Very good service with quickly reply…

Very good service with quickly reply and despatches.

18 February 2023
Zolemba UK logo

Reply from Zolemba UK

Hi Jack, 

Thank you for your positive review!
We're happy to know that you are pleased with our speedy delivery and service. 

We look forward to being of service again the next time. 

Let's Stick Together!

Kind regards, 
Team Zolemba

Rated 5 out of 5 stars

Good prices quick delivery

Good prices quick delivery, its quicker than buying from UK

27 January 2023
Zolemba UK logo

Reply from Zolemba UK

Hi Mark, 

Thank you for leaving us a review! 
We are happy to hear that you are pleased with our prices and speedy delivery. We look forward to the next time of being of service to you.

Let's "stick" together!

Best Regards, 

Loralee Tolentino
Head of Service | Zolemba Ltd

Rated 5 out of 5 stars

excellent service

first time user, very good service and communication. will be using again in the future.

23 November 2022
Zolemba UK logo

Reply from Zolemba UK

Hi Trevor,

Thank you for sharing your review!

As a first-time user, I'd like to welcome you to Zolemba! We're happy to hear that you are pleased with our services and communication.

We hope you 'stick' with us for a long time!


Best Regards,

Loralee Tolentino
Head of Customer Service | Zolemba

Rated 5 out of 5 stars

Cheap

Cheap and quick

17 October 2022
Zolemba UK logo

Reply from Zolemba UK

Hi Karl,

Thank you for sharing your review!

We're happy that you are satisfied with our prices and speedy delivery. We look forward to be of assistance the next time for you!

Lets 'stick' together!


Kind regards,
Loralee Tolentino
Head of Service Operations

Rated 5 out of 5 stars
Zolemba UK logo

Reply from Zolemba UK

Hello Art,

Thank you for your sharing your review! We appreciate you, your business and especially as our customer of over 10+ years!

Let's 'stick' together!


With kind regards,

Loralee Tolentino
Head of Customer Service Operations | Zolemba

Rated 5 out of 5 stars

Great company to deal with and labels…

Great company to deal with and labels work

12 August 2022
Zolemba UK logo

Reply from Zolemba UK

Dear Norman,

Thank you for your positive review and it is a pleasure to hear that you like working with us!

Lets stick together ;)

Best regards,

Luuk
Team Zolemba

Rated 5 out of 5 stars

Great Quality Labels with a Quick and…

Great Quality Labels with a Quick and Easy Delivery Service.

30 June 2022
Zolemba UK logo

Reply from Zolemba UK

Dear Max,

Thank you for your review. We are glad to hear that everything is to your liking.

Let's continue to stick together.

Best regards,

Luuk
Team Zolemba ;)

Rated 3 out of 5 stars

Sill waiting for order to arrive

Sill waiting for order to arrive, was sent an email that there would be some delays which is understandable. But then had no further contact or updates, only a review email, but I still haven't received the goods.

21 June 2022
Zolemba UK logo

Reply from Zolemba UK

Hi Peter,

Thank you for expressing your concerns regarding delivery.
I'm sorry to hear that it resulted in leaving this review. I hope to shed some light on the matter.

There was a delay of dispatch because stock was low at our UK warehouse. However the goods would arrive the week after. Based on tracking, I see that delivery took place and that the goods arrived in a timely manner once stock was replenished.

We have this product well in stock now at our UK warehouse for future orders.
Please feel free to get in touch, should any questions arise.

We hope you 'stick' with us!

Best regards,

Loralee Tolentino
Head of Customer Service Operations

Rated 5 out of 5 stars

Excellent Service

Excellent Service, prompt delivery.

19 April 2022
Zolemba UK logo

Reply from Zolemba UK

Hi Jan,

Thank you so much for taking the time to share your review!

We are pleased to see that you are happy with our services and delivery.

Let's 'stick' together!

Kind regards,

Loralee Tolentino
Head of Service Operations | Zolemba BV

Rated 1 out of 5 stars

They took my order which I paid for…

They took my order which I paid for with my credit card. They charged me VAT is is Zero rated for goods going to Jersey. Then even worse they told me they can't deliver to Jersey and issued me a credit note. I replied that I can't use the credit note if they can't deliver and requested a refund onto my credit card. Did not receive a reply for this request. So I am not out of pocket

7 April 2022
Zolemba UK logo

Reply from Zolemba UK

Hello Stephen,

Thank you for your feedback.

I believe there is a misunderstanding. It appears A credit note is not equivalent to store credit. It's a sales return document.
We've issued you a full refund within our standard 5 business day process time to same method of payment you've used. May you please double check?

Our new UK warehouse doesn't offer the option for deliveries to Jersey.

We strive to provide good service and your business is valued.
I've tried giving you call but it seems my message hadn't reach you. I would love to get in touch with you to help alleviate any further concerns.

We hope you 'stick' with us!

Best regards,

Loralee Tolentino
Head of Customer Service Operations

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look