Zoggs Reviews 346

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and comfort, especially for swimwear that withstands frequent use and chlorine. Many appreciate the accurate sizing and the wide selection of styles and colors available, making it easy to find suitable items. The ordering process is frequently described as easy and efficient, with many consumers highlighting the prompt and reliable delivery service. However, some customers also noted issues with product sizing, finding items to be too tight or requiring them to size up, and a few experienced problems with the durability of newer products, particularly swimsuits. There were also occasional mentions of delivery issues, such as packages being left in exposed locations or delays without proper notification, and some dissatisfaction with customer service regarding product faults.

What people talk about most

Product

People report positive experiences with product, often praising the excellent quality, comfort, and good fit... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, consistently reporting excellent and reliable service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sale, great price at 50% off. Easy to use website. And good choices in female swimwear. Delivery in 3 days as chose free option. Arrived on time. Size accurate, swim wear used for aqua fit... See more

Rated 5 out of 5 stars

I always buy Zoggs swimsuits. I swim regularly and attend an Aquafit class twice a week. They give the support I need for Aquafit, they are stylish and I have always found the sizing consistent. There... See more

Rated 5 out of 5 stars

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and return... See more

Rated 5 out of 5 stars

Excellent website site, features explain exactly about product. Easy to order and delivered promptly. All swimsuits I have ordered have been excellent quality, wear well, & comfortable to swim in.


Company details

  1. Swimwear Store

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

346 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Impressive service!

I was able to purchase the colour and design of swimming costume I wanted. The ordering process was easy and delivery was swift. All in all, a very good shopping experience with Zoggs. Impressive!

21 May 2026
Rated 5 out of 5 stars

The ordering is easy

The ordering is easy. The discounts are tempting. I am not as impressed with the fabrics I.e colours and patterns as I was last year though

22 May 2026
Rated 3 out of 5 stars

Item as expected and packaging intact.

Delivery seemed to be a bit lengthy, in that the request to review arrived before the parcel did. However, parcel was delivered well, i.e. the courier waited for a response rather than abandoning the parcel and running, as is usual.

25 May 2026
Zoggs logo

Reply from Zoggs

Thank you for taking the time to share your feedback. We're pleased to hear your order arrived safely and we can see that it arrived within the expected delivery timeframe for our standard delivery service, even with the bank holiday.

We appreciate your comments regarding the timing of the review request which has been amended by our team to allow more time for the delivery to arrive prior to the review request being sent.

Rated 4 out of 5 stars

They took my order

They took my order, the response was good. The quality was good and delivery service was fairly good. I wanted to wear item but it came after date. That was disappointing. Price is adequate.

25 May 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback. We're pleased to hear your order arrived safely, this arrived within the expected delivery timeframe for our standard delivery, even with the bank holiday.

Rated 3 out of 5 stars

would have preferred adjustable straps…

would have preferred adjustable straps as a bit tight and cleavage is lower than i like.

19 May 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback, we have a range of swimwear with adjustable straps on zoggs.com, if you search by adjustable straps you can filter by size and view the styles we currently have available. If you require any assistance, please do contact us at webshop@zoggs.com

Rated 5 out of 5 stars

Easy to use the website

Easy to use the website, place an order and delivery very quick.
I’m very pleased with the two costumes I ordered, size and quality excellent.
I like Zoggs costumes as they do not lose their shape or quality like other custumes.

18 May 2026
Rated 5 out of 5 stars

Great Swimmers

This was easy to order and delivered quickly. These swimmers are great material and look really nice on. Will definitely order again.

20 May 2026
Rated 5 out of 5 stars

Striking

Quick delivery, ordered 2 swimsuits in 10 & 12 as I’m usually one or the other depending on the style. This one I definitely needed to size up. The 10 was quite small. Striking design

20 May 2026
Rated 4 out of 5 stars

The items arrived safely in uk

The items arrived safely in uk. Email update was provided. Driver called me when making delivery. Thanks

20 May 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback, it's great to hear you have received updates and a smooth delivery. Happy Swimming!

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