Zoggs Reviews 347

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and comfort, especially for swimwear that withstands frequent use and chlorine. Many appreciate the accurate sizing and the wide selection of styles and colors available, making it easy to find suitable items. The ordering process is frequently described as easy and efficient, with many consumers highlighting the prompt and reliable delivery service. However, some customers also noted issues with product sizing, finding items to be too tight or requiring them to size up, and a few experienced problems with the durability of newer products, particularly swimsuits. There were also occasional mentions of delivery issues, such as packages being left in exposed locations or delays without proper notification, and some dissatisfaction with customer service regarding product faults.

What people talk about most

Product

People report positive experiences with product, often praising the excellent quality, comfort, and good fit... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, consistently reporting excellent and reliable service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sale, great price at 50% off. Easy to use website. And good choices in female swimwear. Delivery in 3 days as chose free option. Arrived on time. Size accurate, swim wear used for aqua fit... See more

Rated 5 out of 5 stars

I always buy Zoggs swimsuits. I swim regularly and attend an Aquafit class twice a week. They give the support I need for Aquafit, they are stylish and I have always found the sizing consistent. There... See more

Rated 5 out of 5 stars

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and return... See more

Rated 5 out of 5 stars

Excellent website site, features explain exactly about product. Easy to order and delivered promptly. All swimsuits I have ordered have been excellent quality, wear well, & comfortable to swim in.


Company details

  1. Swimwear Store

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

347 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The bathers arrived with a small mark…

The bathers arrived with a small mark on them ?

3 June 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback. We're sorry to hear that your swimwear arrived with a mark on them. We take great care in our product quality here at Zoggs and would appreciate the opportunity to look into this further. Please contact at webshop@zoggs.com with an image of the mark and your order details and we would be happy to assist you

Rated 5 out of 5 stars

Excellent swimwear.

Prompt delivery and excellent swimming costumes. I have bought many times from ZOGGS and am never disappointed.
Thank you for proving such good products. I have also previously bought goggles and hats from you. All last well and are of good quality.

3 June 2026
Rated 5 out of 5 stars

Very good value…

The swimsuit was reduced by 50% so was very good value, and arrived really quickly. Fits well and the colour was just as on the website.

3 June 2026
Rated 4 out of 5 stars

Great swimsuits. Last well in chlorine pools

Great, one swimsuit of two fit
The other, same but different colour way was narrower therefore too tight and will be returned. Shame as liked both.
Excellent fast delivery.
Good quality swimsuits that last and good for aquarobics

29 May 2026
Zoggs logo

Reply from Zoggs

Thank you for taking the time to share your feedback. We're pleased to hear that you were happy with the quality of your swimwear and the delivery service.

We're sorry to hear that one of the swimsuits did not fit as expected. If both items have the same support level and size, they should fit consistently. Please contact our team at webshop@zoggs.com, we take great pride in our product quality here at Zoggs and would like to take the opportunity to investigate this further and better understand what may have caused the difference.

Rated 5 out of 5 stars

Great service,helpful staff

Great service,helpful staff. Quick delivery.

29 May 2026
Zoggs logo

Reply from Zoggs

Thank you so much for your positive feedback, Excellent service is very important to us and our aim is for our customers to walk away with a positive experience.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look