Very understanding customer services, great quality and very nice fitting swimsuits. I was looking for a swimsuit that I could wear following breast surgery. I didn't want to wear the old fashioned... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service was fantastic.The website was easy to navigate and delivery was quick. The quality of my swimsuit is amazing and well worth the price with delivery included. This is the second swimsuit... See more
Company replied
Lovely quality swimsuits always buy direct from them as excellent service and special offers are genuine. Ordered 2 sizes as I wasn’t sure how stretchy the silver lined swimsuits were. The returns... See more
Company replied
I'm just writing an updated review as reviewed in Aug (costume took 11 days to arrive and arrived delivered by evri...parcel ripped open, been tried on , gusset sticker in wrong place ...hair stu... See more
Company replied
Company details
Written by the company
Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions
Contact info
United Kingdom
- webshop@zoggs.com
- zoggs.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Ordering process was straightforward…
Ordering process was straightforward and delivered within reasonable timeframe.
16 October 2026
Reply from Zoggs
Thank you so much for the review! We are very pleased to hear that the ordering process was straightforward and that your items arrived within a reasonable timeframe.
Great swimsuit
Great swimsuit. Good fit and after realising they did different levels of support I ordered exactly what I needed. Adjustable straps and full support makes for a great swimming experience.
12 October 2026
Reply from Zoggs
Thank you so much for the feedback! We are thrilled that our different support levels helped you find the perfect match, and it is wonderful to hear that the adjustable straps and full support gave you a great swimming experience. Happy Swimming
I found a leak with my new goggles and…
I found a leak with my new goggles and Zoggs were great super quick to reply and within a few hours, Katie from Zoggs assured me that a replacement pair were on the way. Fabulous service. My last pair of Zoggs lasted 3 years of swimming in the sea and pool every week. I love my Zoggs they fit so well .
21 October 2026
Reply from Zoggs
Thank you so much for taking the time to share your experience! We are pleased to hear that Katie was able to resolve the issue with your new goggles so quickly and get a replacement pair on their way to you. Hearing that your previous pair lasted three years through weekly sea and pool sessions is music to our ears! We design our gear to withstand the elements, and it is wonderful to know they have been such a reliable part of your swimming routine. There is nothing better than a pair of goggles that fits perfectly!
Lovely suit
Ordered my new swim suits and as a new customer got 15% off. I already have one so knew it would fit me. It arrived within 2 days and wore it yesterday. It's very comfortable and it won't be long before I buy another one
16 October 2026
Reply from Zoggs
Thank you for sharing your experience. We are so glad your new swimsuits arrived so quickly and that you enjoyed that 15% new customer discount. Enjoy swimming in your Zoggs gear!
Reply from Zoggs
Thank you so much for the wonderful review! We are thrilled to hear that you love your costume.
Ideal for dual purpose
Very light product, perfect for dual purpose pull buoy & float!
16 October 2026
Reply from Zoggs
Thank you so much for your feedback! It is great to hear that the lightweight design and dual-purpose functionality are working well for your swims.
Fab swimsuit....and very fast delivery.
15 October 2026
Reply from Zoggs
Thank you so much for the feedback! We are thrilled to hear that you love your new swimsuit and that it arrived so quickly - Happy Swimming!
Very understanding customer services
Very understanding customer services, great quality and very nice fitting swimsuits.
I was looking for a swimsuit that I could wear following breast surgery. I didn't want to wear the old fashioned flowery ones on the dedicated websites.
I chose a swimsuit, it arrived well packaged and it's really good quality. The fit is great, the style is lovely, quite sporty but still feminine. I asked about vat reduction as I get that on the dedicated sites bit those suppliers get the vat back from the government. Zoggs however gave this discount regardless. I must say that even if they didn't I would continue to buy them.
Feel normal when swimming at last.
12 October 2026
Reply from Zoggs
We're so glad to hear that you love the fit, sporty style, and quality of your new swimsuit. We always strive to go the extra mile for our customers, and we are glad our team could assist you with the VAT discount. Happy swimming, and we look forward to welcoming you back again soon!
Highly recommended......
Easy ordering online, great communication, arrived very promptly (ahead of quoted delivery day). Absolutely great quality, perfect fit and fit for purpose. Highly recommend Zoggs
12 October 2026
Reply from Zoggs
Thanks for the great feedback. Thanks for highly recommending us!
Order has still not been delivered from…
Order has still not been delivered from order placed 10 days ago.
12 October 2026
Reply from Zoggs
Thank you for bringing this to our attention, and we are very sorry for the delay with your delivery. We can see that you have already reached out to us via email, and our customer service team is already working on resolving it for you. Thank you for your patience while we get this sorted.
Reply from Zoggs
We are truly sorry to hear that you haven’t received your item yet. A member of our team replied to your email this morning with an update, however do not hesitate to reach out further should you need further support.
Vouched for by friends
Vouched for by friends. They are right. This insulated beautifully coloured fun swimming costume is a game changer for me . I feel the cold but don’t want to wear a wetsuit . This will make swimming through the winter even more pleasurable . Highly recommend 👌
12 October 2026
Reply from Zoggs
Thank you for sharing your experience. We are happy you love both the beautiful colours and the insulation of your new costume. A big thanks to your friends for the recommendation! Enjoy your time in the water!
Reply from Zoggs
Thanks for the feedback. We're so happy you're thrilled the quality and fast delivery. Enjoy your new Zoggs gear!
Great service
Great service, great costume. Wear Zogg costumes all of the time, for Aquafit. Just be careful to check size. They fit true to size.
13 October 2026
Reply from Zoggs
Thank you for being a loyal customer and sharing your feedback!
Perfect fit gloves for swimming.
I bought a pair of swimming gloves....great gloves! Happy swimmer. They are not too cumbersome and fit perfectly.
13 October 2026
Reply from Zoggs
Thank you so much for your review. Enjoy your new gear, and we look forward to welcoming you back to Zoggs in the future.
Ordered Zogg swimming hat
3 August 2026
Reply from Zoggs
We hope you are pleased with your new Zoggs swim hat and that it serves you well in the pool! Enjoy your time in the pool!
Delivering of a high customer expectation
After the product joint failed, you had a 'no fuss' response and provided a replacement FOC and free of fuss.
Excellent customer treatment
12 October 2026
Reply from Zoggs
We are delighted to hear that our team made your replacement quick, easy, and stress-free after your product had an issue. Enjoy your replacement gear!
From time of ordering to receiving my…
From time of ordering to receiving my swimwear was 2 days, excellsnt service.
Wish you did more colours & designs in the max surport (4) range that also has a life time guarantee.
12 October 2026
Reply from Zoggs
We are thrilled that your swimwear arrived in just two days. We also really appreciate your request for more designs and colours in our maximum support range with the lifetime guarantee. Feedback like yours helps us grow, and we will pass your suggestions straight to our product team for future collections! Happy swimming
Reply from Zoggs
Thank you so much for the 5-star review!
I didn’t find your rep that visits the…
I didn’t find your rep that visits the Rainbow centre of any help at all. But when I got In touch with you directly you were very helpful
12 October 2026
Reply from Zoggs
We are very sorry to hear that our representative at the Rainbow Centre wasn't helpful, but we are glad our direct team could resolve everything for you. Thank you for your patience, and we are glad we could help!
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