Zoggs Reviews 360

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 282 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their durability and comfort, especially for swimwear that withstands frequent use and chlorine. Many appreciate the accurate sizing and the wide selection of styles and colors available, making it easy to find suitable items. The ordering process is frequently described as easy and efficient, with many consumers highlighting the prompt and reliable delivery service. However, some customers also noted issues with product sizing, finding items to be too tight or requiring them to size up, and a few experienced problems with the durability of newer products, particularly swimsuits. There were also occasional mentions of delivery issues, such as packages being left in exposed locations or delays without proper notification, and some dissatisfaction with customer service regarding product faults.

What people talk about most

Product

People report positive experiences with product, often praising the excellent quality, comfort, and good fit... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the prompt and quick... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Service

Users describe positive interactions with service, consistently reporting excellent and reliable service from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great sale, great price at 50% off. Easy to use website. And good choices in female swimwear. Delivery in 3 days as chose free option. Arrived on time. Size accurate, swim wear used for aqua fit... See more

Rated 5 out of 5 stars

I always buy Zoggs swimsuits. I swim regularly and attend an Aquafit class twice a week. They give the support I need for Aquafit, they are stylish and I have always found the sizing consistent. There... See more

Rated 5 out of 5 stars

I go to the gym a lot swimming, sauna etc and I always buy swimwear from Zoggs! It’s good quality never fades and guaranteed for life! What more could you ask for! Always excellent service and return... See more

Rated 5 out of 5 stars

Excellent website site, features explain exactly about product. Easy to order and delivered promptly. All swimsuits I have ordered have been excellent quality, wear well, & comfortable to swim in.


Company details

  1. Swimwear Store

Written by the company

Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality swimwear and swim equipment. We want all swimmers, whether just starting out; swimming for fitness or recreation; swimming in the great outdoors or in a triathlon, to enjoy the freedom, fun and exhilaration of the water. What matters to us is that swimmers enjoy life in the fun lane with unconditional trust in their Zoggs swimwear, goggles and equipment. Find our FAQs covering Delivery & Returns in the link below: https://www.zoggs.com/en_GB/frequently-asked-questions


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(360)

302 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great company

Great company. Easy to order. Quick delivery. Love the costumes. Great fit and look good.
The only reason I have only given a 4 star and not a 5 is because I have lots of previous costumes where the front of the costume is still fine but the back has worn thin.
I go to Aquatherapy twice a week so I realise the chlorine takes its toll.
Just wondering if there is any way of making the back more chlorine resistant.

13 May 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback - we really appreciate you taking the time to share this with us. We’re pleased to hear you’re happy with the costume, ordering process, and delivery.
We appreciate your comments about the fabric wear. We offer two swimwear fabric options: chlorine-resistant “Ecolast” and chlorine-proof “Ecolast+”, which have different levels of durability.
Please feel free to contact webshop@zoggs.com, we would be happy to provide any further information on the fabrics or any advice on care.

Rated 5 out of 5 stars

This is a fantastic costume

This is a fantastic costume. I swim everyday and this costume lasts well. I repeat purchase.
Always a prompt and efficient service from the Team. Thank you

13 May 2026
Zoggs logo

Reply from Zoggs

We really appreciate your loyal support and thank you so much for your lovely review! Happy swimming

Rated 5 out of 5 stars

Great range of goggle options to…

Great range of goggle options to replace my current pair. Didn't even consider another brand as these worked really well and a great price.

12 May 2026
Zoggs logo

Reply from Zoggs

Thank you so much for your continued loyalty. We are so glad that our range of options made it easy to find your perfect replacement!

Rated 5 out of 5 stars

Great service

Great service
Both swimsuits very good material well made excellent fit
Delivery quick

13 May 2026
Zoggs logo

Reply from Zoggs

Thank you for your lovely review! We're so glad to hear you're loving your new suits.

Rated 5 out of 5 stars

Really love a Zoggs swimsuit

Really love a Zoggs swimsuit. They can be used for swimming and for leisure. Ordered this suit and it arrived correct and quickly. Would recommend

12 May 2026
Zoggs logo

Reply from Zoggs

We're thrilled you love your new Zoggs swimsuit and delivery was speedy! Happy swimming

Rated 5 out of 5 stars

Quality Swimwear

Great costume I always order from here as you are guaranteed good quality swimwear which is perfectly sized and looks as described. Always arrives quickly too. Definitely recommend ordering

11 May 2026
Zoggs logo

Reply from Zoggs

Thank you so much for your loyalty and such great review! Happy swimming

Rated 5 out of 5 stars

I was able to order the swimming…

I was able to order the swimming costume very easy to order. Delivered within time frame. True to size.

12 May 2026
Zoggs logo

Reply from Zoggs

We're very happy your ordering process was so smooth! Thank you for your review

Rated 5 out of 5 stars

Quick delivery, second time purchased as so good

Swimming costume arrived quickly and was as expected as this is the second one I've ordered. I've had the first costume for a few years. It is just starting to become saggy and the seams are faded to white. It's still OK but I wanted a new one in reserve as I know the seams will break eventually and wanted a replacement in hand so I could check the seams on the old one by stretching them before use.

11 May 2026
Zoggs logo

Reply from Zoggs

Thank you so much for being a returning customer. We hope you love you new swimsuit as much as your first one!

Rated 5 out of 5 stars

Fabulous service and products

Really quick delivery and good size guide. I bought 2 lined suits for swimming in cold water and they really make a difference. Beautifully soft fabric in bold designs. Thank you!

11 May 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback. We’re so pleased to hear the delivery was quick, the size guide was helpful, and that the lined suits are keeping you comfortable in colder water. We’re glad you’re loving the Ecofeel™ fabric and designs. Happy Swimming!

Rated 5 out of 5 stars

Easy online ordering

Easy online ordering. Goggles well made. Grandsons love them. No pulling over wet hair . Very clear under water . Boys very pleased

13 May 2026
Zoggs logo

Reply from Zoggs

Thank you for sharing your feedback, glad to hear your grandsons are happy with their goggles. Happy Swimming

Rated 5 out of 5 stars

Quick delivery

Quick delivery, nice swimsuit.

14 May 2026
Zoggs logo

Reply from Zoggs

Thank you for your feedback, happy swimming!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look