ZoesydneyReviews 

Ordered a bag only to receive the wrong product. More specifically item of the wrong colour. Upon contacting customer service to show photo proof of the wrong item received they notified that they the only solution is to send it back to China at my own request expense. Being an error on their part I cannot justify spending the $40 in shipping to return, so now stuck with an unwanted bag. Will not refund unless they receive the product back. I’ll add that it was not cheap, was treating myself with this item. Do not recommend buying off Zoe Sydney. Not an Australian fashion store as advertised.

The boots I received are PLASTIC NOT LEATHER. WORST CASE OF FRAUD. EVERYTHING THIS ORGANIZATION/SCAM SAYS IS A LIE. DO NOT PURCHASE DO NOT USE THIS ZOE SYDNEY WEBSITE SHOULD BE TAKEN DOWN

The product I received from Zoe Sydney is NOT what was pictured online. Not only was the product soiled, the fabric and shape of the top were terrible. I attempted to return the top to their depot in China and provided the tracking number to the online store as instructed, however the package mysteriously has been stuck in China customs for months with no refund forthcoming. This store is clearly not an Australian boutique.

If I could give it a Zero I would.

Absolute scam.

Dress turned up but nothing like the image online.

SCAM! SCAM! SCAM!
Do not purchase from this company! Their descriptions are LIES! Product did not match and customer service is unhelpful.
Delivery label has the sender listed as a Sydney address but insist on returns being sent to China at the purchaser cost.

I only have it a 1 because zero was not an option. The clothing looks nothing like the pictures. Clothing does not have tags and it is missized. The material used to make similar clothing is cheap and is typically used on kids costumes. When I asked to Return it they said I had to prove that the sizing did not match the sizing chart. Who even knows how to do that. This is not one to guess on just do not use them.

BEWARE!!!! If I could give a 0 star, I would. I wish I read these reviews before I purchased 3 dresses from this company. After I received the order confirmation, I noticed that the tracking was coming from China. This company is falsy advertising that they are sydney, Australia designed dresses and have their warehouse in Neautral Bay which is not the case. They are scammers!

I sent an email straight away after I made an order to cancel so it was not shipped. But I kept getting emails from them dismissing my request and their fraud but simply replying with giving me a discount to receive keep the items. Now it's been shipped which will have to result me into battling to send this back to china and continue to dispute my refund which who knows if I will even get since they are not even responding.

Absolutely do not use!! Ordered a dress thinking it was coming from Australia to justify the long wait times. Paid £61 (was supposed to be 110) for literally a bit of netting. The photos have obviously been stolen from another site then drop shipped from a chinese factory. I've had genuinely better quality clothes from shein its absolutely disgusting. Have emailed in attempt to get a refund but this is looking unlikely by everyone's comments. Straight up theft

Got duped like everyone else. Ordered boots that are rubbish knock-offs charged at premium prices. On website it says "designed in Sydney" load of BS. Shipped from China. It sounds like the return process is going to be a nightmare but after spending $190 for rubbish boots I'll have to do it. So angry

Terrible service and quality of clothes is rubbish from China.
False advertising. The staff are stupid and incompetent. They won’t give you a refund even if you follow their policy. Company is run by thieves

LIGHTWEIGHT ANTI-SWEAT LINEN TROUSERS
Not even linen they were cotton. Poor quality scratchy Cotton pants for 90 dollars. Give this website a miss. Misleading with the pictures and quality. Save your money.

Disgusting quality. Temu version of the dress arrived and I think temu would have done better job.

A very disappointing experience. Misleading about it's origin. Overpriced for what's been delivered. Received the goods, did fit. Did not meet expectations. Pricey fir what you getting. Did receive regular updated about tracking. However will not purchase from them in future very deceiving

The item was such poor quality workmanship and material that it would be embarrasing to wear it. Plus, it stinks. I mean it literally smells bad to such an extent it's unwearable. Do not use Zoe Sydney!

I wish I could give zero stars.
First off this is a Chinese company masquerading as an Australian company. I ordered a $72 dress which arrived 45 days late and was a cheap knockoff version of what was advertised. Worse than temu or shein. I am STILL trying to return to get my money back. Absolute nightmare and deceptive business. DO NOT order from these people especially if you have an event you will regret it, they take your money and try to make it so hard to return the garbage they send you hoping you just give up. Trash.

AVOID!!! MY PARNTER PAID £150 FOR A COAT AND WHEN IT ARRIVED IT WAS LIKE FELT! QUILTY IS AWFUL

SPENT A MONTH TRYING TO GET A REFUND FOR THEM TO SAY IT HAS TO BE SENT BACK TO CHINA AT MY OWN COST!

Stay away! Ordered on the website and the dress that came was very poor quality. To return you had to return to a warehouse in China (which I had to pay a lot for) and I still have not received the money back for the dress.

SCAM
as everyone has already said. This company is pretending to be an Australian fashion company with a store in Neutral Bay. Actually they are located in China.
The quality is poor, sizing is wrong. They will ignore your requests for refund or strong you along and never return any money.
Do not buy from them. Report them to the ACCC and any other agencies

The clothes are a very poor quality. Return policy is awful with customers having to pay to ship back to China. Please do your research before you buy from this company.

BEWARE - DO NOT USE No stars for Zoe Sydney. I ordered red striped linen trousers and received a cheap pair of unbranded light pink and white polyester pyjama bottoms.

This looks to me like another Chinese importer hiding behind an Australian sounding brand to fool British buyers. Some sort of fictitious return address in London given. I am now waiting to see if I get the advertised as a reduced price of £44.00 refunded. and will post again once I have heard back (if I even get a response). Why is Britain allowing this company to operate and continue cheating people out of their hard earned money? It’s reached a point on line where you have to beware of any company using a City name outside of China as they are probably a Chinese firm or a Chinese importer. BEWARE - DO NOT USE,