Zizzi Reviews 4,532

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I am so glad that I have found Zizzi. 😊 For a plus sized person, buying clothes online isn't that easy. It's hard to say when you order a size, if it will really fit you. Though the website offers... See more

Company replied

Rated 3 out of 5 stars

Amazing Clothing and Amazing Customer Service BUT.... I've had issues with every single order I've put in online. I think from now on, I will be shopping at the physical store instead of ordering o... See more

Company replied

Rated 5 out of 5 stars

Always sure with Zizzi!! I am always very hesitant to mail order. Many clothes are made in China and the sizes are not the same size as the European ones. With Zizzi, once I know Zizzi's size for... See more

Company replied

Rated 5 out of 5 stars

I was in the shop nearing closing hours. The cashier was kind and I did not feel rushed to hurry up. She asked me if I needed help with anything and told me there was some new clothes on sale:

Company replied

Company details

  1. Beauty & Well-being

Written by the company


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Good products and trustworthy company

I am so glad that I have found Zizzi. 😊 For a plus sized person, buying clothes online isn't that easy. It's hard to say when you order a size, if it will really fit you. Though the website offers you all the size charts etc., they don't always correspond to your size. Sometimes, the clothes don't come in the color that you ordered or in the size that you ordered. And, customer service can be a bit of a headache.
But, I have purchased from Zizzi many times, in the stores as well as online. The products have been as described, size perfect, delivery on time. It's very easy to buy from Zizzi whether online or from the stores. I haven't had any issues with my purchases so far! I have never had to go to the customer service with any complaint. Full points for that! ☑

I would gladly recommend Zizzi to any plus sized compatriots all over the world! Keep up the good work. 👍

30 October 2025
Unprompted review
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Reply from Zizzi

Hi,

Thank you so much for this absolutely wonderful review — it truly made our day to read it. We know how challenging online shopping can be when you’re plus-size, so it means a lot to hear that you feel confident and comfortable ordering from us.

We’re really happy that the sizing, colours, and delivery have all lived up to your expectations, both online and in-store. And hearing that you’ve never needed to contact customer service is a huge compliment — we couldn’t ask for better feedback.

Thank you as well for recommending us to others. That kind of trust means the world to us.
We’ll keep doing our very best to make sure every experience stays just as positive.

All the best,
Team Zizzi

Rated 5 out of 5 stars

Nice looking swimming suit!

Nice looking swimming suit

25 July 2025
Unprompted review
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Reply from Zizzi

Hi Piia,

Thank you for your kind review! We’re so glad to hear that you like the look of your new swimming suit and hope it brings you lots of enjoyment this season.

All the best,
Team Zizzi.

Rated 5 out of 5 stars

Everything is very nice here

8 December 2024
Unprompted review
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Reply from Zizzi

Hei Nastaran!

Paljon kiitoksia 5 tähdestä! On hienoa kuulla, että sinulla oli hieno kokemus Zizzillä.

Arvostamme todella, että käytät aikaa palautteesi jakamiseen – se merkitsee meille paljon! Jos voimme joskus auttaa sinua, älä epäröi ottaa yhteyttä.

Toivotamme sinut tervetulleeksi takaisin ensi kerralla.

Ystävällisin terveisin
Team Zizzi

Rated 5 out of 5 stars

I was in the shop nearing closing…

I was in the shop nearing closing hours. The cashier was kind and I did not feel rushed to hurry up. She asked me if I needed help with anything and told me there was some new clothes on sale:

6 December 2024
Unprompted review
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Reply from Zizzi

Hi Lejla,

Thank you so much for sharing your positive experience with us! We’re thrilled to hear that our cashier made you feel welcomed and didn’t rush you, even when it was nearing closing time.

It’s great to know that you received helpful service and were informed about the new items on sale. We always aim to create a relaxed and enjoyable shopping experience for our customers.

We look forward to welcoming you back again soon!

Best regards,
Team Zizzi

Rated 5 out of 5 stars

The quality of all products are more…

The quality of all products are more than awesome! and the customer service at shops is great

31 October 2024
Unprompted review
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Reply from Zizzi

Hej Nada,

Tusind tak for de 5 stjerner!
Vi er så glade for at høre, at du har haft en fantastisk oplevelse, og det betyder virkelig meget for os at få så positiv feedback. Vi ser frem til at hjælpe dig igen næste gang og sikre, at du fortsat får den bedste service og oplevelse hos Zizzi.

Vi håber at se dig tilbage igen i fremtiden.

Alt det bedste,
Team Zizzi

Rated 5 out of 5 stars

Easy and fast

Easy and fast. Got the product I ordered within a week.

27 July 2024
Unprompted review
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Reply from Zizzi

Hei Leksy!

Kiitos upeasta palautteestasi!

Tyytyväisyytesi on meille tärkeintä, ja odotamme innolla, että voimme palvella sinua pian uudelleen. Jos sinulla on lisää kysyttävää tai jos tarvitset apua, älä epäröi ottaa meihin yhteyttä.

Kaikkea hyvää toivottaen
Team Zizzi

Rated 5 out of 5 stars

Always sure with Zizzi!!

Always sure with Zizzi!!
I am always very hesitant to mail order. Many clothes are made in China and the sizes are not the same size as the European ones.
With Zizzi, once I know Zizzi's size for me, it is so easy to order worry-free.
Also, I prefer breathable fabric and I can order from Zizzi clothes made with natural fibers.
Thank you Zizzi 🥁💙🥁

29 October 2023
Unprompted review
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Reply from Zizzi

Hi Mary,

Thank you for your enthusiastic endorsement of Zizzi! 

We're so pleased to hear that shopping with us has been a worry-free and satisfying experience for you. Understanding the challenges of online shopping, especially with size discrepancies in international sizing, we strive to maintain consistent and accurate sizing that aligns with European standards. It's wonderful to know that once you found your Zizzi size, it has made your ordering process much easier and more confident.

We're also glad that our selection of clothing made from breathable, natural fibers meets your preferences. We believe in offering high-quality, comfortable, and sustainable options to our customers, and it's great to hear that these efforts are resonating with you.

Your kind words and the lovely emojis 🥁💙🥁 are much appreciated. 
Thank you for choosing Zizzi, and we look forward to continuing to provide you with clothing that makes you feel confident and comfortable.

Best regards,
Team Zizzi

Rated 3 out of 5 stars

Amazing Clothing and Amazing Customer…

Amazing Clothing and Amazing Customer Service

BUT.... I've had issues with every single order I've put in online. I think from now on, I will be shopping at the physical store instead of ordering online.

14 June 2022
Zizzi logo

Reply from Zizzi

Hi! We are very sorry to hear that you've experienced problems with your orders. It is lovely to hear that you are happy with our clothes and customer service 😍 Kind Regards, Mea / Zizzi

Rated 5 out of 5 stars

Very good

The place to be for plus size ladies.

19 May 2022
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Reply from Zizzi

Hi! We are so happy to hear that you are happy with our products 😍 Kind Regards, Mea / Zizzi

Rated 5 out of 5 stars

Perfect !!

Perfect !! Allways

24 March 2022
Zizzi logo

Reply from Zizzi

Hi! We are so happy to hear that you like our products 😍 Kind Regards, Mea / Zizzi

Rated 5 out of 5 stars

Perfect dresses

Perfect dresses, quick delivery.

7 January 2022
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Reply from Zizzi

Hi! Lovely to hear that you are happy with our products 😍 Kind Regards, Mea / Zizzi

Rated 4 out of 5 stars

Fast and easy

Delivery was quite fast and the size of the clothes was what promised, even little bigger. Quality is OK, not the highest possible but the prices wasn't either. I'll by more at least jeggings/jeans.

13 December 2021
Zizzi logo

Reply from Zizzi

Hi! We are so happy to hear that you are pleased with our products.😍 Kind Regards, Mea / Zizzi

Rated 4 out of 5 stars

Yeah

Yeah, clothes for women who are on the bigger side. Ordered online, package was here in less than 3days. Clothes fit fine and are very comfortable. Just wish the quality was a bit better, nothing major wrong quality wise, but the stitching could be better and the ends of threads could be cut neater. Little things. Easy to fix on your own tho, so that’s a plus.

30 July 2021
Rated 1 out of 5 stars

Nightwear

Ths product was not what I was expecting. The size is good, but I was hoping to get a nightwear (shirt + trousers) and I apparently only received the shirt.

26 December 2020
Rated 4 out of 5 stars

SOFTSHELL-TAKKI

Fits well. Nice waterproof coat. Delivery took a while, even though I got the tracking number fast it was only sent 4 days after. Also one of the zipper's puller's fabric fell off in less than a week.

1 October 2020
Unprompted review

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