Amazing value and super convenient, Richard is an amazingly bloke who has accommodated our needs wherever possible,
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
very easy to sign up to, extremely convenient to book and use by the hour. You can even extend your booking in 15 minute increments if you over run. Delivered and collected from your home if in the lo... See more
Being able to hire an EV by the hour is a massively useful service in itself - and Zimbl make it a such an easy experience! I've used them several times - the vehicles are delivered and collected fr... See more
What a shame. I didn't even get to book the van I needed because they failed to verify my licence and so I couldn't book. This was shoddy and disappointing as I'd heard good things.
Company details
Written by the company
Zimbl is the first car rental service offering the freedom to choose when to travel and how, without the commitment of car ownership or club membership. We are the first micro-rental company in the UK to offer you an all-electric fleet, making travel more efficient, reducing emissions, and ensuring sustainability.
Contact info
Zimbl House, Ermont Way, Banbury, OX16 4AE, Banbury, United Kingdom
- enquiries@zimbl.co.uk
- zimbl.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing value and super convenient
Amazing value and super convenient, Richard is an amazingly bloke who has accommodated our needs wherever possible,
Slow poor service
What a shame. I didn't even get to book the van I needed because they failed to verify my licence and so I couldn't book. This was shoddy and disappointing as I'd heard good things.
Fantastic experience with Zimbl
Fantastic experience with Zimbl. The car was delivered clean and ready to go, the range was excellent, and the whole hire process was effortless from start to finish. Collection afterwards was just as smooth. Great company to deal with and I’ll definitely use them again.
Fantastic Eco Friendly Car Hire
I was recommended Zimbl by a friend, and would fully pass on that recommendation to anyone else in need of car hire.
The app was very easy to setup and use, and service swift and fantastic value. I was able to hire an MG4 SE at very short notice, and it was both perfect for my needs and a lot of fun to drive (they also have a good set of options for other types of vehicle hire - my partner rented an electric van from them recently too).
The car was dropped off and picked up from my door, and the assistance and communication from Zimbl in guiding me through using the car was amazing, personable, and one of the best aspects of the experience.
I love what they're doing with regards to more eco friendly hire options using a part/fully electric fleet, and again, would thoroughly recommend them and use their services again. I'm hoping to see their operation expand nationally so I can use their services more further afield if needed in the future.
Polite communications
Polite communications, easy sign up, questions answered quickly. Absolute must for anyone wanting hourly rental! Will definitely be using again very soon 👍🏻
Absolutely fantastic!
Absolutely fantastic service from start to finish! Second time using Zimbl to move house - this time with a much bigger van! Everything was explained perfectly and nothing is ever too much trouble for Richard and the team… even when someone manages to accidentally end the hire in the middle of the booking! Thanks so much to all, great idea and fab service thanks!
Zimbl To The Rescue
After my car died during storm bert I was in desperate need of a vehicle to inorder to pick my son up.
Zimbl came to that rescue!
Simple, easy to set up and cheap to use.
I know rent one every weekend while my car gets fixed.
100% recommend every time!
Great service
Great service, good car and the App is pretty decent tech. Good to be able to have short term hires without any fuss.
Total lifesavers
Total lifesavers, excellent service from Richard, went from a broken down car on a touring holiday to back on the road with a delivered EV MG in less than 2 hours, lovely place, lovely people, couldn’t recommend highly enough, thanks again
Zimbl - no hassle vehicle hiring
I am really impressed with this service. The car was delivered on time with a good briefing on how to use the vehicle as never used an EV before. Very easy to drive and an enjoyable experience.
One thing with the EV is there is no messing around refilling the vehicle once you have finished with the booking. Just hand it back.
The app is super easy with the key on the app. Just click to lock etc.
Very impressed and will use again.
Blown away by the Zimbl cars and customer service
I found myself in a car emergency and Richard's efficiency, care and commitment to my booking was far above and beyond anything I could have imagined. I have always found the nature of hiring cars unfriendly, over priced and full of admin hassle. Once Richard showed me how to charge and use the car - I absolutely loved it. It was so easy. The MGs are really comfortable, the App is extremely user-friendly and Richard very kindly took my calls with a really caring and kind manner and there was nothing he couldn't do or help me with. I honestly have been blown away by this service - everything from start to finish was fantastic, reassuring and just really polite, kind and helpful. I am now a convert and regularly booking the car for work and pleasure. Thank you for helping me when I was knee deep in car stress - you came to the rescue and completely turned around my EV way of thinking. Super grateful.
Fantastic experience
I have just had my first van hire experience with ZIMBL today and I couldn't have been happier with it!
From start to finish the it couldn't have been simpler.
I downloaded the app and registered my licence a few days before as I was expecting it to take a while but it was a very smooth and easy process.
I had called Richard before as I had a few questions to ask about how the process worked as I thought there had to be a 'catch' as there usually is with hire companies. He was very helpful and answered my many questions!
It really is so easy, ZIMBL bring it to your door (or wherever you want), they go through the details with you then you use the app to say that you are happy with the condition and you are ready to start the hire... you start the hire through the app.
The van is very clean and tidy, good size for moving a double divan bed and base with absolutely no issues, it's simple to drive too with it being electric and automatic.
There is no large deposit to pay or hidden costs it is literally £8 an hour then can be hired out in 15 min intervals and you pay the 30p per kwh after the first 5 so in my case my hire was 2hrs + 1kwh for £16.30 total price, fantastic!
When I was done with the hire all I had to do was put the key back in the van, go to the app to lock it up and finish the hire, ZIMBL then collects it... simple as that! 👍
I really wouldn't hesitate to use ZIMBL again and now I'm registered all I need to do is just book it! Thank you ZIMBL😊
Perfect service
Perfect service, completely stress free. Super easy guide on how to use the EV, then simply enjoyed our day! Super clean and comfy vehicle with all the accessories you need.
Amazing service
Amazing service! I bought a mattress from a local shop and they tried to charge me £25 for the delivery. I met Richard who rents this electric vehicles by hours and I could collect my new mattress and dispose my old one into the recycling center. I paid only £16 to drive a brand new van for a couple of hours. I will use this service in the future. Thank you!
Easy, convenient & good for the planet. A great experience!
This was my first car hire by the hour, on an App. I do not have a car at the moment, so I thought I'd give Zimbl a try.
Richard was super helpful & explained everything when he delivered the car. I found all aspects easier than expected, the App is intuitive and easy to use. The option of extending the booking in 15 minute increments was great, as I ended up using it twice. Overall, an amazing service. Highly recommend!
This is a great service
This is a great service, had my first hire the other day, booked the car the day before, Richard dropped it off & talked me through it as I’d never driven an EV before, the car was great, affordable, communication excellent and app easy to use, will definitely be hiring again.
Great friendly service
Richard is always on hand to help with any queries and provides a seamless, professional and friendly service. The cars are a great drive as well. Would highly recommend Zimble.
Short Notice.... No Problem!
I needed a car at very short notice today and decided to try Zimbl. I am so impressed with this service. It took a few minutes to make the booking in the app, the car was delivered l, I had a demonstration from Richard on where everything was on the car and off I went. When I had finished using the car I left it at the place (chosen by me at booking) locked it and completed my hire using the app. So easy, I am absolutely delighted with every aspect of this. It made what could have been an extremely long and stressful day so easy. Thanks Zimbl
Convenient car hire/delivery
I recently got rid of my car as we had 4 cars on the drive. Mine wasn’t used often. I thought I’d try ZIMBL out to see how efficient and reliable they are. I wasn’t disappointed, car delivered before the time I needed with time to go through the details and check the car over. You take over the vehicle via your phone so can add more time and finish your time at your convenience. It’s a great service that I will use when needed and works out so much cheaper than having my own car. So pleased it’s a local service. Highly recommend.
Excellent Service
Signing up was straightforward and from there booking was easy. Booking is by the hour so is great for us as we've downsized to 1 car. Delivered and collected to/from our home with a comprehensive tour of how everything works. The car is fully electric and thus automatic but is very easy to drive. By being able to hire by the hour it means I was able to only hire for the period I actually needed. Good value for money when you consider the cost of keeping a second vehicle that just sits on the drive. Highly recommended.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








