The pod is great - easy to use and you do get a sense that your oral device is clean. Over the years I've had many night mouth guards and have always struggled to keep them clean. My current one is no... See more
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Zima Dental is the world's premier brand focused on the oral appliance journey, sold in over 40 countries worldwide and recommended by 1000s of dentists. Through the interdisciplinary collaboration of leading experts at the Zima Dental research centre, we have pioneered groundbreaking innovations that go beyond traditional oral appliance care, offering smarter and more efficient ways to maintain your oral health. Zima Dental is committed to transforming the oral appliance journey with a straightforward promise – to make millions of peoples lives better through state-of-the-art oral appliance solutions that truly make a difference.
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United States
- zimadental.co.uk
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Excellent product with excellent…
Excellent product with excellent customer service!
Great product
Great product! Retainers look crystal clear after every clean. Solid customer service!
Great and fast service
Great and fast service. Ordered replacement cleaning wipes and were delivered within 3 days. Always reliable and website easy to navigate 👍
Great Product
Have had a wonderful experience with the dental pod. It cleans my Invisalign better than any toothbrush would. I highly recommend especially for people who need mouthguards, retainers or other products for a long time.
Five stars for Zima!
I highly recommend Zima's Ultrasonic boosting tablets! I've been using one everyday, for almost two years, to clean and refresh my bite guard. And the Pod is SO easy to use, and well worth the price. Although I found Zima too late to keep my bite guard pristine, I know it's clean and that's what's most important to me. Very happy customer.
I’ve been using my Zima dental machine…
I’ve been using my Zima dental machine for well over a year; maybe two by now. I clean my Invisalign retainer every single morning and it still looks brand new. I cannot imagine NOT using my Zima dental machine, so it even goes with me when I travel. Five stars. ⭐️⭐️⭐️⭐️⭐
The Zima Dental product and customer…
The Zima Dental product and customer service team are brilliant- highly recommend.
Really easy to purchase
Really easy to purchase, very quick and a great product.
I’ve had great response from customer…
I’ve had great response from customer service TWICE now! First time, my appliance almost caught fire but definitely melted the connection plug. With no argument from Zima, they replaced it immediately. The second time, I had a subscription for the cleaning tablets and needed to cancel it (I had purchased 6 months worth at an earlier time), and although customer service did try and get me to just delay shipments, they didn’t argue with me about cancelling the subscription, in fact, they went beyond and above and found the email attached to the subscription which I rarely use! Kudos to the Zima crew!!
I had to make about 4 attempts to get a…
I had to make about 4 attempts to get a live person, but as soon as I got one,
the rep was most helpful. Overall, service was great and my problem was resolved quickly and to my complete satisfaction. .
Their products are exceptional
Their products are exceptional. I have been using their pod for cleaning my mouthguard every night and it does keep it nice and clean. I have also used their tablets. It just ensures me that my mouthguard is sanitized. Customer Service is exceptional as well. They always get back to you immediately and want to help you with your needs.
I had a defective pod
I had a defective pod. I contacted Zima via online support. They were very prompt and replaced my pod within hours of placing my warranty claim.
Thank you for your prompt service.
Greatly appreciated!
Lovely little cleaning pods
Lovely little cleaning pods, well made and do the job well. Transparent about materials used, which is always a plus.
Quickly despatched with responsive and helpful customer support.
Quick customer service
I was very pleased with the response. It was my first question to the company. I was surprised at how quick they answered my question and provided excellent customer service.
Solid customer service
The Dental Pod I bought stopped working after about 7 months. When I made warranty claim, customer service was quick to respond, thorough, and courteous throughout all our email exchanges. Thank you for standing by your product warranty! I am happy to continue using the Dental Pod to clean my family’s retainers.
My dental appliance always comes out…
My dental appliance always comes out clear and clean.
Warranty issue
I had a warranty issue and I can honestly say Zima's customer service was the best I have ever experienced from a business. Few companies come close.
Great way to keep appliances cleaner.
Great customer service
Great customer service! The customer service provides quick and professional service. The dental pod arrive quick, and it works well!
Best customer service I've ever gotten
Best customer service I've ever gotten. Fastest response time and the most willingness to fix the problem. Thank you so much!
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