Zilch USA Reviews 1,472

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Robotic answers they have changed to visa ever since my card does not work and they tell me I am entered the wrong cvc number it the number they provide It terrible you have to enable your... See more

Company replied

Rated 5 out of 5 stars

The entire process was smooth for me. From application, app download, ordering to making payments was all very easy to follow/understand. Very similar to other “buy now pay later” providers like Klarn... See more

Company replied

Rated 5 out of 5 stars

Applying to zilch was super easy. Using zilch to make my first purchase was seamless and went thru without any issues. Also they allow you the ability to purchase from anywhere online and in store.... See more

Company replied

Rated 5 out of 5 stars

Zilch is amazing it offered me a second chance at buy now pay later it helped me a lot I love this app I will forever be grateful that it welcomed me through this process thank you thank you!

Company replied

Company details

  1. Alternative Financial Service

Written by the company

Zilch is a virtual card that allows you to buy now, pay later at thousands of retailers.The interest-free payment service allows you to buy products when you want them, while spreading the cost of these items over four instalments in six weeks. Pay overtime. Anywhere online. Buy Now Pay Later with Zilch. Zero interest, Zero late fees, Zero hassle.


Contact info

  • 78 SW 7th Street, 33130, Miami, United States

  • zilch.com

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Rated 1 out of 5 stars

Halifax Barclays Natwest Lloyds santader Robotic answers they have changed to…

Robotic answers they have changed to visa ever since my card does not work and they tell me I am entered the wrong cvc number it the number they provide

It terrible you have to enable your card and it only last 2 hours before when you enable the card to shop there was no time limit it feel like a job you are not being paid for not rewards it too much hassle stick to the high street bank get rewarded through the debit card barclay Lloyds Halifax
Revolt Monzo brilliant

The customer service is only available 09 0-1800

Today is 7th April i made contact with zilch via the chat facility and got the same robotic answer that i am using the wrong cvc i am using the 3 digits provided in my app. I asked for a new card to try and resolve the problem they replied with a auto response you may be using the wrong cvc

How do I provide my details securely for you to help me

31 March 2025
Unprompted review
Zilch USA logo

Reply from Zilch USA

Thanks for your review – we’re sorry to hear things haven’t gone smoothly.
Just so you know, this page is for Zilch USA, which is no longer active. We’re with the UK team and once we have your details, we’ll message you privately to help get this sorted.

We're sorry you do not feel comfortable providing your details here. Could you reach out via Facebook, Instagram or X and reference your review and issue? We would like to fix things here for you.

Rated 1 out of 5 stars

If I could give 0 stars I would I…

If I could give 0 stars I would I purchased a drawer and used zilch beginning of Jan over £200 spent £150 to pay someone to assemble. The item was faulty and I’ve been going back and forth with them for over a month with no resolution! Why keep asking to send photos and videos which I’ve done! I said I want my money back or the the item parts to be resent! They said then said to arrange pick up by how is it being collected when it’s already assembled I am not paying for someone to do this again! They have shown a lack of help lack of empathy for a faulty product! USELESS AND NEVER AGAIN!

20 February 2025
Unprompted review
Zilch USA logo

Reply from Zilch USA

Thanks for your review – we’re sorry to hear things haven’t gone smoothly.
Just so you know, this page is for Zilch USA, which is no longer active. We’re with the UK team and once we have your details, we’ll message you privately to help get this sorted.

Rated 5 out of 5 stars

Great app

Great app! Saved me over £200 now. Highly recommend

9 February 2024
Unprompted review
Zilch USA logo

Reply from Zilch USA

Thanks for the 5-star review! We are so happy to hear about your great experience with us!

Rated 5 out of 5 stars

Smooth easy process

Smooth easy process. Works as advertised. A convenient option for payment needs.

9 February 2024
Zilch USA logo

Reply from Zilch USA

We appreciate the 5-star review! We are also happy to hear that you had an smooth and great experience with us!

Rated 1 out of 5 stars

Slow to Increase your spending limit

I love zilch but I gave them one star because my spending limit has never been Evaluated or increased

31 January 2024
Zilch USA logo

Reply from Zilch USA

Thank you for sharing your feedback. A member of the team will reach out privately.

Rated 1 out of 5 stars

Used Zilch for the 1st time and I…

Used Zilch for the 1st time and I clicked split into 4. Made the purchase and it didn't tell me it was raising my down payment to half of my order.

14 January 2024
Zilch USA logo

Reply from Zilch USA

Thank you for bringing this to our attention. A member of the team will reach out privately.

Rated 5 out of 5 stars

So far I love this app

So far I love this app. I haven't had any problems

7 January 2024
Zilch USA logo

Reply from Zilch USA

Hello Stacey, thank you for taking the time to leave a 5-star review! We are happy to hear that you are having a good experience with us, be assured that we will continue working hard to provide a fast and efficient service!

Rated 5 out of 5 stars

So easy!

This was so simple. I love it!!!!!!!
Purchasing/ checkout from my chosen store was superb. The payback for my order was completed with ease no hassle at all divided into 4 equal payments.

5 January 2024
Zilch USA logo

Reply from Zilch USA

Hello Chrissy, thank you for taking the time to leave a 5-star review! We are happy to know you are having a great experience with us!

Rated 5 out of 5 stars

Very nice reliable

Good app
Fast and reliable

28 December 2023
Zilch USA logo

Reply from Zilch USA

Hello Maria, thank you for taking the time to leave a 5-star review. We are happy to know that our App is good and reliable for you. Happy Holidays!

Rated 5 out of 5 stars

Great company

18 December 2023
Zilch USA logo

Reply from Zilch USA

Thank you for taking the time to leave a 5-star review! We are happy to know you are having a great experience with us! Happy New Year!

Rated 5 out of 5 stars

I just used Zilch for the first time…

I just used Zilch for the first time and it was quick and simple, I’m very pleased!

23 December 2023
Zilch USA logo

Reply from Zilch USA

Hello Danielle, we are very happy to hear that you are very pleased with Zilch and that you found our product easy to use! Thank you for the 5-star review!

Rated 5 out of 5 stars

ZilchBest Christmas Ever

Zilch made it possible for my grandkids to have an awesome Christmas. Thank you Zilch your the best

21 December 2023
Zilch USA logo

Reply from Zilch USA

Thanks for leaving a 5-star review! It warms our hearts to know that we've contributed to making your grandkids' Christmas extra special.

Rated 5 out of 5 stars

Great experience

16 December 2023
Zilch USA logo

Reply from Zilch USA

Thank you for taking the time to leave a 5-star review and we're happy to hear you've had a great experience!

Rated 5 out of 5 stars

It was a easy process at first I was…

It was a easy process at first I was worried that my payment didn’t go through so I reached out to a representative an she talked me through the process an even confirmed that the purchase was complete. Highly recommend.

15 December 2023
Zilch USA logo

Reply from Zilch USA

Thank you for taking the time to leave a 5-star review and sharing your experience with our Customer Success team!

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