zFast - Web & Reseller Hosting Reviews 

319
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've been using ZFast for a number of years now, and in fact have moved most of my services over from other hosting companies onto them because of their excellent customer support. Tickets are dealt w... See more

Rated 5 out of 5 stars

Yet again ZFast came to our rescue when one of our online shops was infiltrated by a malicious scammer which fortunately we pre-empted. Andy helped us no end with some really useful suggestions such a... See more

Rated 5 out of 5 stars

Had A Tech Problem On Boot Boy Radio Both Our Tech Team Are Not Well And Danial From zfast Got My Panic Call To See If He Could Help And Yes He Did He Went Above And Beyond His Duties He Was Very Pa... See more

Rated 5 out of 5 stars

Unfortunately my VPS install went a little wrong and I quickly grew cold feet about moving my websites to ZFAST... To be fair though - I am a bit fussy and I changed my mind. Still 5 stars - Lee'... See more

Company replied

Company details

  1. Web Hosting Company
  2. DNS Provider
  3. Email Service Provider

Written by the company

Highly rated fast UK web hosting solutions. Reseller Hosting, SHOUTcast Hosting, Domain Registration, VPS Hosting, SSL Certificates & more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

319 reviews

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1-star

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4.8

All reviews

(319)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

The best support I've ever had with any…

The best support I've ever had with any hosting company, I did a review a while ago and I still have the same opinion, great and understanding support team.

12 June 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Salah,

Thank you for your kind words! We are pleased to have you on-board with us.

Kind Regards,
zFast

Rated 1 out of 5 stars

Really unhappy

Really unhappy - have had recurring issues since January, very slow to update tickets, at times my site addresses would point to an accountancy site which was nothing to do with me or my clients, nobody even apologised for this or saw anything wrong with it, was just one long nightmare after another and despite the hassle and giving them chance after chance I've had to move elsewhere. I'd give them a minus one if I could.

28 May 2020
Unprompted review
Rated 5 out of 5 stars

zFast always provide fast and efficient…

zFast always provide fast and efficient support and excellent customer service. I have dealt with other hosting companies in the past as these are by far the best that I have used. I highly recommend them.

26 May 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello John,

Thank you for your kind words and your recommendation! We really appreciate it.

Kind Regards,
zFast

Rated 5 out of 5 stars

The support team does a great job

The support team does a great job. They respond in very short time and they've always provided a solution to every issue I've had (most of them caused by myself) in a matter of minutes.

21 May 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Razvan,

Thank you for your kind words!

Kind Regards,
zFast

Rated 5 out of 5 stars

Great team of guys

Great team of guys, sorted out any problems I had quickly and efficiently. Great company to deal with.

15 May 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Stevie,

Thank you for your kind words!

Kind Regards,
zFast

Rated 5 out of 5 stars

Great service and very fast customer…

Great service and very fast customer support. Highly recommended. Great people to deal with .

12 May 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Dean,

Thank you for your kind words & your recommendation, it means a lot to us!

Kind Regards,
zFast

Rated 5 out of 5 stars

Have given great customer service…

Have given great customer service throughout the time I've been with them.
Nothing was ever too much trouble and they managed to handle all my requests within a timely fasion.

Thanks zFast!

8 May 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Steve,

Thank you for your kind words! We're pleased to help.

Kind Regards,
zFast

Rated 5 out of 5 stars

I had a problem configuring my SSL…

I had a problem configuring my SSL certificate. Contacted Z fast at 7 am by 8.15 am it was all installed and running. Great service.

6 May 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Tariq,

Thank you for your kind words! We are pleased to have been able to assist you with your SSL quickly!

Kind Regards,
zFast

Rated 5 out of 5 stars

Excellent service

Excellent service - quick to respond even under Covid-19 circumstances.

5 May 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Rob,

Thank you for your kind words! We are here to support you and your business throughout COVID-19, no worries there :-)

Please take care & stay safe!

Kind Regards,
zFast

Rated 5 out of 5 stars

Zfast is an incredible company with world class customer support.

My work is mission-critical and so important to have a service provider that goes above and beyond normal SLA’s – so glad I’ve come across Zfast a UK based company with a highly skilled team- Jack, James, Dan, Nick and Lee

Having worked in the radio industry for almost 30 years, I’m so grateful that the ShoutCast streaming solution offered by Zfast is one of the best I’ve across and will endeavor to pass on more business as well as increase my own portfolio of services.

If you’re looking for domain names, web/reseller/vps/shoutcast hosting service provider, world-class customer support 24/7- I highly recommend you speak to Zfast and if like me you need specialist advice regarding ShoutCast solutions ask for Lee” he’s the “streaming guru”

Regards

Tony Adams (Journalist/Broadcaster)

7 April 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Tony,

Thank you for your review! We're pleased that you found our support up to standard! We're always happy to help :)

Kind Regards,
zFast

Rated 5 out of 5 stars

Once again James resolved my issue…

Once again James resolved my issue within minutes of opening the ticket. This is what excellent customer support feels like. If you want a host you can rely on not just to provide great hosting but also 1st class support then you need Zfast.

28 March 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello,

Thank you for your kind words, we are pleased you are finding our services first-class!

Stay safe!

Kind Regards,
zFast

Rated 5 out of 5 stars

Very efficient support and reliable…

Very efficient support and reliable service. I have been in e-commerce for 20 years. I assure that zfast is a really professional company. I can’t emphasise the responsive support more.

21 March 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Mustafa,

Thank you for your review and your recommendation. We're pleased that you were satisfied with our support and services provided. If there's anything else we can do for you, please get back in touch :-)

Kind Regards,
zFast

Rated 5 out of 5 stars

Friendly, quick and extremely helpful

Staff are friendly, and polite. Submitted a ticket, and within less than an hour on multiple occasions I had a resolution and a response. Can't beat the customer service, and they couldn't be any more helpful. Never had an issue with any services that wasn't resolved quickly and easily.

6 March 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Alex,

Thank you for your kind words, we're pleased you are happy with the services and support provided by our team. We hope you have a great weekend!

Kind Regards,
zFast

Rated 5 out of 5 stars

zFast are a brilliant small company!

zFast are a brilliant small company, based in Manchester. They offer so many packages in terms of hosting... they will always have a solution. They even offer ShoutCAST Hosting.

The customer support is endless, choose to talk via phone, live chat or a raise a support ticket. Either one you will receive a very fast and accurate response. They will also help you out by manually fixing issues themselves, with your approval of course. More companies need the same level of professionalism along with that little touch of “human help”

Ive been through way too many providers. These guys/gals are by far the best and very affordable too. Thanks to all the team at zFast who have been amazing as always. Keep up the good work guys.

4 February 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Charlie,

Thank you for your kind review, we're pleased that you are happy with the service and products that we offer. We do our best to provide a professional, while "friendly" service to our customers.

It's great to have you on-board with us.

Kind Regards,
zFast

Rated 5 out of 5 stars

I have been using zFast for over a…

I have been using zFast for over a decade and they have always been fantastic at what they do.

27 January 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello William,

Thank you for sticking it out with us! We're looking forward to what the next decade has to offer :-)

Kind Regards,
zFast

Rated 5 out of 5 stars

Thanks for the great support team…

Thanks for the great support team specially dear James. I am new and very happy with the support, speed and to select Z Fast Hosting.
Wish you all the best.

Regards
Ahmad

26 January 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Ahmad,

Thank you for your review; we are pleased that you are happy with your service and the support received.

Kind Regards,
zFast

Rated 5 out of 5 stars

Support is always fast!

Support is always fast either via email or phone. Highly recommend them. The company I work for use them and they are so good that I now use them for myself & my clients

22 January 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Cicur,

Thank you for your kind words and your recommendation!

Kind Regards,
zFast

Rated 5 out of 5 stars

I found your customer support to be…

I found your customer support to be professional and efficient my query was dealt with instantly thank you.

22 January 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Rick,

Thank you for your kind words, we are pleased that you are happy with the service and support received!

Kind Regards,
zFast

Rated 5 out of 5 stars

I have been with Zfast for many years…

I have been with Zfast for many years now and I can honestly say that this company have exceptional tech support! - I would know, having worked in tech support for many years now!
Nothing seems to be a problem for them. Fast, informative and technically excellent - Zfast
Top class!

Don't waste time on other hosting platforms when you can be with the tried and trusted Zfast! You won't regret it.

12 January 2020
Unprompted review
zFast - Web & Reseller Hosting logo

Reply from zFast - Web & Reseller Hosting

Hello Mik,

Thank you for your kind words and your recommendation! We really do appreciate it.

Kind Regards,
zFast

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